Welcome to the January Cirrostratus Group Newsletter.
How your small business and consumer customers pay for your SaaS service is of course a key part of your customer aquisition and renewal processes and a source of customer satisfaction or dissatisfaction. I've included an article this month which describes major payment types and associated payment trends for subscription services such as SaaS.
Customer Success continues to be very important in SaaS and below are both some key 2017 trends.
I'm always interested in hearing about your plans for developing and offering cloud applications.
The Cirrostratus Group