Resolutions for Better Communication in the New Year
Communication is the cornerstone of all successful relationships, both personal and professional. As we approach a new year, now is the perfect time to reflect on our communication habits and make resolutions to improve in the coming year.
You've spoken and we are listening. Several months ago, we invited the residents and their families to complete our annual company-wide survey. While there are several areas for improvement, the overall resounding theme was there is not enough communication.
Going into 2024, my resolution for myself as well as the rest of the team is to focus on improving how we communicate with our staff, residents, and families.
One program we are going to be reintroducing is our Family Call Program. The purpose of the Family Call Program is to make families aware of activities or events going on within the community. The program consists of monthly calls from one of the department managers.
We want our residents to feel as though they are at home here at The Legacy of Camden, with all the love, support, and care that comes from being in a family environment.
April Caruso
Executive Director
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