In 2019, Partners in Care (the managed care entity co-owned by The Physician Alliance and Ascension Michigan) launched NowPow, a
secure, HIPAA-compliant, electronic vetted database that provides community resources based upon your patient’s zip code location.
The tool allows practices to share community resources (food, shelter, transportation, mental health support, etc) with patients through printed copies, email or text messages. Community resources are screened and validated prior to being added to the directory and every six months thereafter. Practices can search by geographic areas for specific needs and then share the information with patients.
The first year of use among TPA practices resulted in many social and health needs being addressed. 2019 highlights include:
- Trained and on-boarded 250+ NowPow users
- Shared more than 4,000 referrals
- Referred to more than 700 community organizations
- Most searched for services included food pantry, free/low cost transportation, transportation to medical appointments and income-based housing
User licenses for NowPow are still available to TPA practices.
If your practice is interested in accessing valuable community resources for patients, please
complete this survey
and someone will follow up with you.
Upcoming NowPow training sessions are held on the the first Tuesday of the month (
) and third Thursday (
) of the month.