March 2018

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3 HR Challenges And What You Can Do
 
Recruiting, training and retaining quality employees is an ongoing challenge for veterinary practices of all sizes. Successfully doing so, though, is crucial if a practice is to thrive.

Team members involved in human resources should know how to address the three key issues below. Let's look at the issues, questions to consider and methods of dealing with the challenges.

The Millennial Age

As baby boomers retire and Generation X ages, increasing numbers of millennials are entering the workforce. Expectations have been high for this generation, known as ambitious high achievers, but their transition into the workforce hasn't necessarily been smooth. Intergenerational misunderstandings and conflicts waste millennial potential.

It's important to note that a large percentage of millennials were raised by parents who packed their kids' schedules with music lessons, sports practices and more. Many parents approached teachers and coaches if they felt their child did not receive a fair grade or wasn't getting enough playing time.

Because of this helicopter parenting, some millennials are not as accustomed to asking for what they want and need, as previous generations were, which helps to explain why 93 percent of millennials left their last jobs and changed roles without first approaching their supervisor.

How can the lines of communication be opened between generations? How can the energy and talent of millennials be effectively harnessed in your practice?

Dissecting and Creating a PTO Policy

 
When it's time to create your paid time off (PTO) policy, it's important to answer the five Ws and the H: who, what, when, where, why and how. Focusing first on the "why," note that, in the actual policies, you don't typically share why policies are created in the ways they are, but you should definitely consider why you are creating each policy as they are formulated. Annually, when you review the policies, consider why updates should (or should not) be made.

Who will each policy apply to? How will they differ for different people? Some practices, for example, might offer 80 hours of paid vacation hours per year to full-time employees, while part-time employees working 20 hours per week would receive 40 hours, and so forth.

In This Issue
Listing Agreements: Key Sections & Common Issues 
      

Veterinary medicine is no stranger to change, both on the medical side and the business side. As an example of the latter, much to the chagrin of many veterinarians, the storefronts of veterinary practices are shifting from "mom and pop" to corporate as corporations gobble up independently-owned veterinary practices in a feeding frenzy.
 
One of the reasons that corporate consolidation has been occurring at such as rapid rate in veterinary medicine is the demographics of practice owners. Many current owners are Baby Boomers who are on the back nine of their careers, looking to reap rewards for all the years of hard work and dedication they have put towards growing their practices by selling them. To maximize their returns on investment when they sell, many of these owners begin the sales process by hiring a broker to market their practices.
 
A broker is an individual or firm that works to bring seller and buyer together. In return for his/her efforts, a broker will charge a fee or collect a commission. Before acting on the behalf of a practice owner, the broker will request that the owner sign a listing agreement, which is a contract that grants a broker the authority to act as the owner's agent in the sale of the practice.

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Always Having People Problems?
Human Resource Concierge Service
   
Our concierge service allows you to have HR Services on an as-needed basis.  This flexibility enables you to grow and add our Professional Services when they make the most sense.  This cost effective model allows you to avoid taking on full-time commitments the Practice may not yet be ready for.  
 
Service will include:
  • 2 hours of HR service per month
  • VBA's monthly newsletter
  • VIP status - top of the priority list when you call for help
  • 10% discount on all additional HR Services and all VBA Products
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