An Update from Kris Speilberg
Pollock Pines Favorite Librarian
2021 started with the Pollock Pines Library open but with limited indoor occupancy. No sharing of table space, and books and materials were put into quarantine before processing for circulation. Curbside pick-up was used a lot and provided much-needed materials which kept our community both informed and entertained.
As part of our library’s services during the pandemic, I also helped people with a variety of needs, such as filing forms for unemployment and listening to stories of physical, financial, and emotional challenges. Springtime brought a new set of health and safety protocols. But as summer approached, the limited occupancy rules changed, and some limitations were lifted.
Throughout the past year, we found ourselves providing many services beyond our traditional role. Our library assembled face masks to send to local hospitals and beyond. We created a list of vulnerable residents who we contacted with resources to support their health and well-being. We also became a source of contact for the County Public Health Department to help coordinate vaccine appointments. Their system was overwhelmed with calls.
August 17th to September 3rd was our Caldor Fire Evacuation time. Upon reopening, we were approached to host the El Dorado Community Hub Navigator program that provides resources and immediate aid such as gift cards, meal kits, diapers, and connections to other helpful agencies. A Navigator expert is at our library each Wednesday to provide personal service to those in need.
Now, looking back makes me value how all our branches and library staff took on tasks beyond our immediate experience and rallied to help our community in times of unexpected changes – from the pandemic to our wildfire emergency. We are pleased and proud to serve with enthusiasm and commitment.