Melissa Majewski has been an excellent asset since she began her journey with Aspen Therapy. Melissa has met the Productivity, Revenue, and S/I goals for her site with flying colors.
During the second quarter of 2020, the entire facility, 75 residents plus multiple staff members, were affected by COVID-19.
Melissa organized the therapy staff schedule, protocols, and implemented the additional measures to keep the residents, staff, and coworkers safe. While the situation was very stressful and several Aspen Therapy staff became sick at times, Melissa kept the therapy department functioning, utilizing each discipline's strengths, and providing invaluable assistance to the facility staff for caring and attending Forest Hills residents. Melissa provided guidelines on how to approach and address residents' needs during the worst stages of COVID.
Even though the facility census was decimated and there was a shortage in facility staff for over 2 months, Melissa kept a positive attitude every day and provided the therapy staff with continued support and guidance to complete the task at hand. When the facility was finally free of COVID, Melissa did not skip a beat and concentrated the therapy department's efforts in the recovery of the residents' abilities and function.
Melissa demonstrates excellent organizational and communication skills. She utilizes her knowledge to support the facility operations, especially when collaborating with MDS for case mix and PDPM billing. Needless to say, Melissa has an excellent rapport with facility staff, residents, therapy staff, and the facility's extended family.
Melissa is picture-perfect of what an FRC should be, she is well-deserving of the FRC of the year award.