First impressions are important. It can be difficult to ask for help and we want to alleviate concerns about doing so - as much as possible - when we first connect with people who come to us in need. One of the first things people receive when they come to Valley Outreach is a letter from our team. We outline our services and share other resources that many may find helpful.
Below is an excerpt from the introduction:
"Everyone needs help sometimes. You are not alone. We serve anyone in need of food or clothing, and we have plenty to offer. If you are new to Valley Outreach, please know that our drive-up service model is different from our usual programming. In response to COVID-19, we’re asking everyone to follow CDC and state social distancing guidelines and stay six feet apart from each other and wear masks. Need a mask? No problem. Just ask and we’ll provide one.
We are here to help, please let our team know if you have any questions. We know systems for support can be complicated. We understand them and help you navigate them!
You can also call 651-430-2739 if you have questions or need help accessing other resources. Leave a message with your name, number, and a member of the team will call you back when they receive your
Thank you for coming today.
- The Valley Outreach team"