Fello's Self-Directed Services Newsletter 

Welcome to our monthly newsletter! Each month we share news, reminders, and helpful information for people who self-direct.   

Self-Direction Team Spolight

This month, meet Saunte Robinson, Payroll Manager.

 

Saunte joined Fello in December 2025 and works as one of our Payroll Managers. She co-leads the payroll team and makes sure employees are paid on time and correctly. Saunte believes in teamwork. She works closely with her team to create solutions that last.


"Since joining this amazing group of people who share the same goals, I've really enjoyed the positive energy on the team," said Saunte. "Everyone is willing to help and support each other, which has been inspiring. I'm thankful to be part of such a positive and meaningful workplace."

Monthly Webinar

We will not have a webinar in February 2026.

 

Missed a webinar? Find past webinars on our Forms and Resources page under "Webinars and Presentations."

Paystubs & W-2s

Active employees can view their pay stubs and tax documents online.

  1. Log in to the Paycom Self-Service Portal at Paycom.com.
  2. Select "Employee" under "Login."
  3. Enter their login information. (If an employee has not received their login information, please send us a customer service ticket. Choose "Paycom Self-Service Request.")

Hiring Employees

At Fello, we want to help your new employees get started as quickly as possible. We have noticed that two things are slowing down the process:


  • New hire paperwork is not always being sent to the correct email.
  • Emails sometimes have paperwork for more than one applicant attached.

 

New Rules Starting February 1, 2026

To assist with hiring your employees, we are requiring the following:



If these steps are not followed, we will return the paperwork without processing.  

We also ask (but do not require)

  • For emails, use the format:
  • New Hire Packet - Applicant Name - Participant Name
  • Use a secure, encrypted email to send paperwork.


Why This Helps

These changes help us review your paperwork more quickly. This means your new employees can start working sooner.

2026 Payroll Calendars

Find all the information you need in the calendars below. You can also find these on our website under Forms and Resources.

 

2026 Calendars

Fello is here to assist with all your Self-Directed Services needs.

Need to view the latest important announcements? Click Here!

Questions about using EVV or using FMSE? Click Here!

Open a Customer Service Ticket

Phone: 866.252.6871

Fax: 866.272.2236