Welcome to our Self-Directed Services monthly newsletter, where we share updates, reminders, and helpful information to support you in self-directing your services.

Happy New Year!

We wish everyone a Happy New Year and look forward to a wonderful 2025!

The Arc is closed for Dr. Martin Luther King, Jr. Day

The Arc will be closed on Monday, January 20, in observance of Dr. Martin Luther King, Jr. Day. 

Self-Direction Team Spotlight

This month we are highlighting Tiera Cromwell, our Assistant Manager of Financial Reporting. Tiera joined The Arc in October 2021 and has spent most of her time since then on the Financial Reporting team. Her roles have included Financial Reporting Specialist, Senior Financial Reporting Specialist and most recently Financial Reporting Assistant Manager. Over the years she has gained an incredible amount of experience and knowledge from processing hundreds if not thousands of budgets and financial statements, managing customer service inquiries, and leading a team of Financial Reporting Processing Specialists to ensure accurate and efficient budget processing. 

 

Tiera states that she has truly enjoyed each position and the responsibilities that came with them. “It’s incredibly rewarding to support Self-Directing Participants,” said Tiera, “and contribute to their ability to live and enjoy the lives they deserve.” 

2025 Payroll and Accounts Payable Calendars

What is the deadline for shifts being approval locked this pay period? When are this month’s mileage reimbursement forms due? Check out the links below, which can also be found on our website’s Forms and Resources Page

 

2025 Payroll Calendar 

2025 Accounts Payable Calendar 

Monthly Webinar Series

We will not be hosting a webinar in January 2025.  


Need to catch up on previous webinars? Find links to our previous webinars on our Forms and Resources page under "Webinars and Presentations."

Forms & Resources

2024 W-2 Information

Tax time is almost here, and to help prepare, we have compiled a W-2 Information Guide for Participants and their employees. 

 

You can click the link below to access the document:  

2024 W-2 Form Information for Self-Directed Participants and Employees 

 

This document can also be found on the Forms & Resources page of our website under Payroll. 

Vendor Payment Information

As outlined in the DDA’s Self-Directed Services Manual, vendors must submit specific documentation to qualify for payment or reimbursement. For detailed requirements, please refer to Vendor Requirements and Vendor Requirements Form on the Forms & Resources page of our website. All vendors and their invoices must comply with these requirements to be processed for payment or reimbursement.


The Arc is here to assist with all your Self-Directed Services needs.


If you have questions or need assistance, our Stakeholder Relations team is available by phone 8:00am - 4:30pm Monday-Friday at 866.252.6871.


You may also place a ticket by clicking Open a Customer Service Ticket


Need to view the latest important announcements? Click Here!


Questions about using Evvie or using FMSE? Click Here!


Phone: 866.252.6871

Fax: 866.272.2236