Welcome to the Fello 

Self-Directed Services Newsletter!  

Welcome to our Self-Directed Services monthly newsletter, where we share updates, reminders, and helpful information to support you in self-directing your services.  

Monthly Webinar Series 

Our webinar series covering important topics about self-direction continues on Tuesday, July 22, 2025.  

 

Our next webinar is: 

 

  • Topic: Budget Modifications and Revisions
  • When: Tuesday, July 22
  • Time: 1:00PM-2:00PM
  • How: Zoom (online)


We will send you the Zoom link on the morning of July 22, 2025 

 

This webinar will teach you:


  • Reasons to complete a budget modification
  • When to complete a budget revision
  • Tips for completing these documents

 

Who can join:


  • Participants
  • Coordinators of Community Services (CCSs)
  • Support Brokers
  • Advocates
  • Other team members

 

Missed a webinar? You can find previous webinars on our Forms and Resources page under "Webinars and Presentations." 

Fello Hosts a Panel of Stakeholders 

In June, Fello’s Self-Directed Services Team invited participants, employees, Support Brokers, and CCSs to share their experiences. We want to thank John Wright, Joyce Middleton, Ashly Nunn, Ian Atkinson, and Derrick Wright for sharing their time and knowledge.

 

What we learned:


Ian shared that self-directing his services is the right choice for him. It helps him to do What he wants to do, like work and play softball.

 

Derek, Ian’s employee. He told us how much he loves supporting Ian.

 

John and Joyce are Support Brokers. They explained their job and how they support people.

  

Ashly is a Coordinator of Community Service (CCS) Supervisor. She talked about the CCS role in self-direction.

 

Our team learned a lot about each role in the program. We also learned how our daily work affects the lives of the people we serve.

 

Want to be featured in our newsletter? Fello is looking for Participants to be in our August 2025 newsletter! If you want to participate, email us at SDSParticipants@fello.org.

Reasonable and Customary Rates

Starting July 1, 2025, the Developmental Disabilities Administration (DDA) updated the “Reasonable and Customary” rates (pay rates).



You can find the new rates in the Self-Directed Service Manual on DDA’s Self-Directed Services Guidance and Forms Page


What this means


  • The highest amount you can pay employees has changed for each service
  • We updated employee pay rates that were too high
  • If you didn’t send us an employee change form, we set the rate to the new maximum


How to check your employee pay rates:


  1. Log into your participant dashboard
  2. Click “view budget rate records”

Evvie Portal Update

The Evvie Portal has a new look! When you create a manual shift, you’ll notice the page layout has changed. You now pick the date and time first.


The “Exception” and “Reason” boxes moved from the top of the page to the bottom. 

Fello is here to assist with all your Self-Directed Services needs.

Need to view the latest important announcements? Click Here!

Questions about using EVV or using FMSE? Click Here!


Open a Customer Service Ticket

Phone: 866.252.6871

Fax: 866.272.2236