Welcome to our Self-Directed Services monthly newsletter, where we share updates, reminders, and helpful information to support you in self-directing your services.

Enrollment News

We are pleased to announce that, effective Wednesday, May 1, 2024, The Arc Central Chesapeake Region began accepting referrals for Financial Management and Counseling Services (FMCS) for both new and existing DDA Participants. 

Referrals should be entered by the Coordinator of Community Services (CCS) in LTSSMaryland at least 30 days prior to the Participant’s expected date of enrollment. This will give Participants and their teams sufficient time to schedule an enrollment meeting and for our FMCS team to process the new hire documentation. Once the referral is completed in LTSSMaryland, we will reach out to complete the enrollment process. 

If a Participant is currently using another FMCS but was previously supported by The Arc and chooses to re-enroll with The Arc as their FMCS again, an enrollment meeting must occur, and new hire documentation must be submitted for review. 

For any questions regarding the enrollment process, please send an email to [email protected]. 

Monthly Webinar Series

We will not be hosting a webinar in May 2024.  

Did you miss our last webinar on the Annual Budget Sheet Process? You can view a recording of the webinar here or find links to our previous webinars on our Forms & Resources page under “Webinars & Presentations.”

Self-Direction Team Spotlight 

This month, we are highlighting Aneara Foxx, our Accounts Payable Manager. 

Aneara first joined The Arc in February 2023 as our Manager of Processing Operations where she led a versatile team responsible for supporting various financial functions across all departments, including Accounts Payable, Payroll, and Financial Reporting. 

In July 2023, Aneara transitioned to her current role as our Accounts Payable Manager, where she is responsible for managing the team in charge of processing payments for all incoming vendor invoices and reimbursement requests. Her role involves ensuring that payments are aligned with each Participant’s approved funding and services within their budget.  

“My passion for The Arc’s mission and the people that make it happen is why I love working here,” said Aneara. “Knowing that even behind the scenes we can make an impact is so meaningful to me.” 

Tracking You Budget

Tracking your budget in the FMS Engine Participant Dashboard is a critical responsibility for Participants in Self-Directed Services.  

For assistance, teams can refer to the Reviewing Your Budget document on the Forms & Resources page of our website. These resources help you keep track of expenses and remaining balances for each budget line so you can manage your budget throughout the year. 

Auto-Extended Plans

As many self-directed Participants near their Annual PCP Date, they may notice their budgets are “auto extended” in FMS Engine’s Participant Dashboard prior to the end of the budget year. This is to ensure there are no disruptions to employees’ pay and/or reimbursements if the new budget has not been received by the current plan’s expiration. Budgets are extended 30 to 45 days in advance so Participants can continue to receive their services. 

When we receive the renewed budget, the auto-extend will be replaced, and expenditures will be posted to the corresponding PCP. 

If a team notices their Annual PCP Date has passed and their budget is still in an auto-extended status, please submit a customer service ticket. 

The Arc is here to assist with all your Self-Directed Services needs.

If you have questions or need assistance, our Stakeholder Relations team is available by phone 8:00am - 4:30pm Monday-Friday at 866.252.6871.

You may also place a ticket by clicking Open a Customer Service Ticket

Need to view the latest important announcements? Click Here!

Questions about using Evvie or using FMSE? Click Here!

Phone: 866.252.6871

Fax: 866.272.2236