Volume 19| May 2018
What makes McDonald's successful
won't be found in our office
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Sure, we run Chicopee Eyecare like a business. We provide goods and services (eyeglasses, contact lenses, eye care) to our patients who are really customers. And at the end of the year, after paying all of our expenses, we hope there is a profit. This allows us to invest in new technology, update our equipment and computer system and even replace worn carpeting. But let’s look at how McDonald’s achieves success versus the way we do it. For one, their high volume, fast, assembly line-like process makes them very profitable. For us, we need a certain amount of uninterrupted and focused time with our “customers” to properly diagnose and treat their problem so unlike McDonald's, we limit the number of patients we see in a day. Secondly, supersizing eye care with unnecessary tests or treatments is not good for our patient’s visual health or their pocketbook. And thirdly, while customers patiently wait in line at McDonalds and people don’t as a rule cut in front of others, we at Chicopee Eyecare occasionally have to move an emergency to the front of the line, resulting in regularly scheduled patients being slightly inconvenienced. However, if you’ve been in the office recently, I’m betting that you were seen within fifteen minutes of your appointed time. We now leave openings in our busy schedule for emergencies and have made a serious effort to be on time with our valued patients, whose time is often just as valuable as ours.

Please do us a favor and like us on  Facebook  and subscribe to our  YouTube  channel. 
Thank you again for choosing our office. Our goal is to safeguard your eyes and help you achieve a lifetime of clear and comfortable vision.

David C. Momnie, O.D.
Camille Guzek-Latka, O.D .
Julianne M. Rapalus, O.D.   

Contact Lenses that automatically darken!
The Food and Drug Administration (FDA) recently approved the Acuvue Oasys Contact Lenses with “Transitions Light Intelligent Technology” from Johnson & Johnson Inc. They are the first contact lenses which incorporate a chemical that automatically reacts to the amount of exposed ultraviolet light. Like the photochromic eyeglass lenses known as Transitions which have been popular for many years, these contact lenses are intended to reduce annoying and often uncomfortable glare. As one of the largest private practice accounts in Western Mass., Chicopee Eyecare will be one of the first offices in the area to offer these innovative contact lenses when they are available to the public.
Chicopee Eyecare on WGBY Public Television
As we mentioned in our last email, an article on myopia in children featuring Dr. Momnie was on the cover of the March, 2018 edition of Healthcare News. Our local public television station, WGBY, picked up on the article and interviewed Dr. Momnie and Dr. Guzek-Latka. 
The episode was broadcast on the series Connecting Point on the evening of April 19, 2018. A link to the entire episode can be found here .
A professional patient criticizes
modern medicine
“Chuck” is an actor—he’s a “professional patient.” He presents to medical residents and doctors in hospitals and offices, pretending to have the symptoms of stroke, diabetes, high blood pressure, joint pain and other conditions. He grades the trainees on their interpersonal relationship skills which include their bedside manner and their empathy. He also watches the doctors' “therapeutic gaze”, that is, their ability to look patients in the eyes and give them 100% of their attention. Unfortunately, more often than not, these days, the doctor’s laptop is becoming the center of his or her attention. Chuck’s goal is to teach these soon-to-practicing doctors to figure out a way to use their electronic records without sacrificing the personal attention that their patients deserve. In the end, the eyes have it. The goal of the Chicopee Eyecare staff is to do just that, give each patient our undivided attention.
In case you missed it

Dr. Momnie was recently featured on the front page of the March edition of HealthCare News. The article was about the dramatic global increase in myopia, or nearsightedness in children and adults. More studies are needed but much of the evidence points to the increase in use of digital devices. The article is also featured in the April 16, 2018 issue of Business West, The Business Journal of Western Massachusetts. The entire article is available here .
Our new hallway mirror!
Ditching Eye Drops
Researchers have been trying to find a way to replace eye drops for some time. We lose about 90% of the volume of the drop within minutes of insertion. In other words, only 10% of the drop gets in the eye and the other 90% is wasted. Over the years, scientists have tried several methods to replace drops including timed-release wafers and variously designed eye drop dispensers. The new insert, reported in an article in Drug Delivery and Translational Research, is made from a thin bio-adhesive material to allow the drop to slowly permeate the cornea. For those who need to take multiple drops several times a day, as in glaucoma treatment, relieve may be on the way with a once daily or even once weekly insert under the lower lid.
Optometry Humor
Thank You for Google Reviews

Thank you if you’ve given us a nice Google Review. 
If you were happy with your experience at Chicopee Eyecare, your positive review helps us spread the word and market our practice to potentially new patients. Click Here
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In Case Of Emergency
Chicopee Eyecare provides
"24/7" coverage for emergency eye care 
for our patients.

We recommend that you do not go to the emergency room for an eye injury or acute eye problem unless it is very serious. Drs. Momnie, Guzek-Latka and Rapalus keep slots open for urgent care visits for new and established patients during normal office hours, and provide around-the clock emergency coverage for our established patients for after-hours and weekends.
Call 592-7777 before calling your PCP or visiting a hospital ER!
Office Hours
We are available when you need us 
Our office and optical department are open during the following hours:
Monday         9:00 am - 5:30 pm
Tuesday        9:00 am - 5:30pm
Wednesday   9:00 am - 5:30pm
Thursday       9:00 am - 6:30pm
Friday           9:00 am - 5:30 pm
Saturday       9:00 am - 12:30 pm

One of our doctors is always available for emergencies on nights, weekends and holidays. Call (413) 592-7777 and our answering service will put you in touch with an on-call optometrist.

"The people in this office are committed to providing you with the highest quality of eye care and to treating you with kindness and respect. "  
If you would like to share any feedback or comments please email us at  info@chicopeeeyecare.com
©2018 Chicopee Eyecare - All Rights Reserved
Chicopee Eyecare · 113 Center Street · Chicopee, MA 01013 · (413) 592-7777 info@chicopeeeyecare.com
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