June 2016
NEPPA: The perfect bookends to your summer
By Executive Director Dave White
Summer has finally arrived in New England and what better way to celebrate than with two stellar NEPPA events! We got started with our Engineering and Operations Conference at Patriot Place on June 8th and 9th. And as the season winds down we will head to beautiful Lake Placid for our Annual Conference on August 21st through the 24th.   More  

Annual Conference
Annual Conference
August 21-24

Crowne Plaza Resort & Golf Club
Lake Placid, N.Y

FREE one-day lighting and controls seminar

E.L. Flowers invites you to join them for a FREE one-day LED Lighting and Controls seminar on June 30, from 9 a.m. to 2 p.m., at the NEPPA Training Center, 200 New Estate Road, Littleton, Mass. The seminar, presented by industry-leading technical experts, will include a case study on CenterPoint Energy and their success in street lighting. For more information call E.L. Flowers at 508-347-2351.
You're invited to learn about the opioid epidemic
Jeffrey C. Eisen, M.D., M.B.A.
The Opioid Epidemic: Awareness and Outreach, will be presented June 21 from 9-9:30 a.m. at the NEPPA Training Center in Littleton, Mass., followed by 15-20 minutes for Q&A. You are invited to attend the presentation in Littleton, or you can choose to view the live webinar.
The expert speaker is Jeffrey C. Eisen, M.D., M.B.A., Medical Director, Community-Based Services, Lahey Health Behavioral Services.
Dr. Eisen will present an overview of the opioid overdose epidemic that has emerged over the past several years. The discussion will help develop an understanding of what opiates are, how their use can potentially lead to addiction, how mental health professionals define an opioid use disorder, and what to consider if you or someone you know may be struggling with the use of opiates.
Board certified in psychiatry, Dr. Eisen guides and oversees psychiatry and medical care across Lahey's outpatient, children's, and family-based services. Before his medical training and career, he served as executive director of a nonprofit food bank and homeless services agency serving individuals with chronic and detrimental health-related disabilities.
Reserve me a seat.
Send me the webinar entrance information.

Customer Service Conference is a success

NEPPA's Customer Service Conference, held last month at the Century Bank offices in Medford, Mass., included everything from a discussion of rising electric prices to a Duck Boat tour of Boston. Speakers included:
* Tim Herbert of Energy New England, who used charts, graphs, and humor to describe the factors making our region the hardest hit in the nation for electric costs.
* Barry Sloan of Century Bank, who talked about his bank's history and the importance of making connections with your customers - a striking similarity between our two industries.
* Robin Schell and Stacey Smith of Jackson Jackson and Wagner, who presented "The TLC of Customers during Turbulent Times," an interactive/role play demonstration.
Presentations are online along with some conference photos.
If you have ideas for a venue or speakers for our next Customer Service Conference, please contact Kris at kristind@neppa.org .

Jim Pirog receives Good Samaritan Award

Journeyman Lineman James Pirog of South Hadley, Mass. Electric Light Department earned the Medic First Aid's Good Samaritan Award for his quick action at a recent Kiwanis meeting. The award is given to those who apply skills in real-life situations that they've learned through NEPPA training.
Jim jumped up to administer abdominal thrusts to a man choking during the meeting's dinner. "I'm sure glad you didn't miss this Kiwanis meeting," the grateful man later wrote to Jim. "Without you it might've been a different ending!"
Jim has been at South Hadley Electric for just over two years, and also worked for Northeast Utilities for 34 years. "I never thought I would have to use my skills," he said. "All those years of training paid off."
In Memoriam: Dale Cronan  
Dale Cronan, former Assistant Director at Concord, Mass. Municipal Light Plant, passed away May 19. He joined Concord Light in 1996 after more than 30 years at Boston Edison, and retired from Concord in 2013.
A strong public power advocate, he once recalled how in his earlier career he never had a single customer tell him they felt lucky that Boston Edison was their utility. "But I can't tell you how many times - unsolicited - I've heard that about Concord Light," he said.
"I was fortunate to have worked with Dale for 17 years," said Concord Light Director Dave Wood. "He was a dedicated employee and instrumental in establishing Concord's diverse power supply portfolio. His vision helped stabilize Concord's power supply portfolio while increasing our percentage of renewable energy sources at favorable prices."

A story in the May Newsline incorrectly stated that Norwich, Conn. Utilities was the first NEPPA member to participate in the American Public Power Association's Lineworkers Rodeo. According to Burlington, Vt. Electric, their utility took part in the APPA rodeo in 2003, 2004 and 2006. We apologize for the error.

In the Communities
In memory of Bill Wallace. The Wakefield, Mass. Municipal Gas, Light Department recently dedicated their Salem Street substation in memory of former Manager William J. Wallace. Bill Wallace served the utility for 43 years, beginning as a Cadet Engineer in 1964 and retiring as Manager in 2007. He passed away in 2014. Attending the dedication are, from left, General Manager Pete Dion, Meghan and Shawn Wallace, Madison and Scott Cooley, Judy Wallace, Bill and Tricia Wallace, Commissioner Ken Chase, Wendy Wallace, and Commissioner Bill Boodry.
Georgetown, Mass. Commissioner retires. Scott Edwards recently retired from the Georgetown, Mass. Board of Light Commissioners after 20 years of service on the Board. Shown are, from left, Georgetown Selectman Gary Fowler, Edwards, State Representative Lenny Mirra, and Richard Curran, who presented a proclamation from the State Senate on behalf of Senator Bruce Tarr. Edwards is General Manager of the Littleton, Mass. Electric Light & Water Departments.

Light Plant sends a guest reader. Jennifer Santoro, Community Relations Manager for the Peabody, Mass. Municipal Light Plant, recently visited a local kindergarten class as part of the Peabody Area Chamber of Commerce/Peabody Education Foundation guest reader program.

In the News

New Members
Calpine Corporation
IGS Solar
Liberty Utilities
Northern Reliability Inc.

Upcoming Events

Lineworkers Rodeo, Sept. 15-16

Training and Education
Advanced Metering Training, June 27, Sept. 19, Oct. 24, Nov. 14, Dec. 5

Substation II Technician Training, Sept. 6-9, Oct. 11-14, Nov. 29-Dec. 2, Dec.13-16

Legislative Update

Energy Policy: House Volleys Energy Bill, Conference Outlook Murky...


Environmental Policy: D.C. Circuit Delays Clean Power Plan Arguments, GOP Opponents Fume ...


Appropriations: Energy and Water Bill Passes Senate, Fails in House...


Cyber Security: Two Hearings Focus on EMP...


Markets: CFTC Proposes Private Right of Action Against RTOs...