Meet Texas One Stop
Registration, student records, financial aid and billing services, all in one location
Texas One Stop is transforming the way student services are delivered on campus by providing financial aid, student billing, registration and student records support in a single, central location. In addition to the integrated center at the UT Tower where Longhorns can seek in-person assistance, Texas One Stop's website makes completing important steps in the enrollment process easy.
At Texas One Stop, students can receive answers to questions that span all of the following offices: the Office of Scholarships and Financial Aid, the Office of the Registrar and Student Accounts Receivable. Texas One Stop staff are cross-trained in all three areas to ensure that students receive prompt, coordinated support, as well as the services they need to succeed and stay on track to graduate.
For additional information, you can call 512-232-6988 on Mondays, Tuesdays, Thursdays and Fridays between 8:30 a.m.-5 p.m. CT and on Wednesdays between 9 a.m.-5 p.m. CT or email onestop@utexas.edu.
UT EIDs
Your student's UT EID and password enable them to use secure UT web services such as course registration, tuition and fee bill calculation, student address updates and ticket draws for intercollegiate athletic events.
Accessing Student Information
One of the biggest changes between high school and college is your student's independence. In the past, you may have completed tasks on their behalf like filling out forms, checking grades or paying bills. While some parents and guardians would like continued access to this information, the University recognizes the importance of students becoming self-sufficient so they can prepare for life beyond campus.
With this in mind, and in compliance with the Family Educational Rights and Privacy Act of 1974 (FERPA), each student's information is secure and cannot be accessed without their EID and password. Students should not share their EID and password with anyone, including parents or guardians, but they can grant you permission to view certain information and take action on their behalf. Keep reading to learn more about these policies and processes.
Understanding FERPA
FERPA is a federal law that restricts access to educational records and any information that make the student's identity easily traceable. For more information, visit onestop.utexas.edu.
Gaining Access to Discuss Your Student's Financial Aid (FERPA Release)
Your student can complete an online FERPA Release Authorization form with the Office of Scholarships and Financial Aid (OSFA) that will allow Texas One Stop to discuss your student's financial aid with you. This release will not give you the ability to take action on your student’s financial aid awards and it will not give you access to other FERPA-protected information such as grades or class schedules.
If your student would like you to have the ability to speak with Texas One Stop on their behalf, it is important that your student complete one form and provide consent per parent or guardian as soon as possible. Encourage your student to go to their My Financial Aid portal to complete the form to grant you access under the Documents tab. While completing the form, your student will be asked to create a separate password for you.
In addition to FERPA, your student can also grant you proxy access to their My Financial Aid Portal. Proxy access will give you the ability to complete tasks on behalf of your student, such as uploading requested verification documents. Your student will be able to grant proxy access under the Profile Information section of My Financial Aid.
Understanding eProxy
An eProxy is an electronic permission your student can give the University to grant you access to a limited set of actions on your student’s behalf. Please note that eProxy is different than proxy access for My Financial Aid mentioned above. Specifically, eProxy allows you to view and make payments on tuition and housing bills, as well as add funds to Dine-In Dollars and Bevo Pay. It will not give you access to grades, course schedules or class registration.
The website eproxy.utexas.edu has more detailed information, including step-by-step instructions on how to grant eProxy authorization in its FAQ.
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