Weekly Update
Rain or Shine or Hot or (Very) Cold

The past week's weather was challenging to say the least for our staff. A significant snowfall on Sunday and Monday and record low temperatures through the rest of the week stressed not only our people but our equipment too.

Our staff did an excellent job in ensuring they were prepared and their equipment was ready at a moments notice. The cold weather is extremely hard on our equipment. Diesel fuel gels in extremely cold weather and fire pumps need to be carefully maintained.

Significant calls for service this week included:
  • A man was found pulseless and not breathing in his Whitefish Bay home on Monday morning during the snow storm. Whitefish Bay Police Officers arrived on scene and defibrillated the patient. NSFR crews arrived shortly after and took over care and transported him to Ascension-CSM-Milwaukee where he is recovering. This call is another great example of the chain of survival that exists in our communities.
  • A man was found pulseless and not breathing in a snow bank in Glendale on Monday morning during the snow storm. He was treated and transported to Ascension-CSM-Milwaukee where he was pronounced dead. Further details on this incident are not yet available, although it does not appear to be suspicious in nature.
  • The Department assisted the Mequon Fire Department at a ten car accident on I-43 on January 29. Road conditions were icy at the time of the incident.
  • The Department assisted the Menomonee Falls Fire Department with a structure fire on January 30 in the extreme cold.
Calls for Service This Week
Incident Type
Incident Count
Weekly Average (2018)
Emergency Medical
Weekly Average (2018)
Priority 1 & 2 Calls
Meeting Response Goal of 7:02
(goal of 90%)
Average Response Time
Priority 1 & 2 Calls
6 minutes 3 seconds
(goal of 6 minutes)

*Priority 1 & 2 calls are calls for service which the Department sends an initial responding unit to a scene with lights and sirens operating. Priority 3 calls are responses that are considered non-emergent.

Documents of Interest


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