Departmental Weekly Update
Chain of Survival Success Story

Tim and Michelle Kerwin thought they were going to spend the night at their son's soccer game. Instead on the way to the game, their plans changed.

Tim is still alive today because of what the American Heart Association calls the Chain of Survival.  The 5 links in the adult out-of-hospital Chain of Survival are
  • Recognition of cardiac arrest and activation of the emergency response system
  • Early cardiopulmonary resuscitation (CPR) with an emphasis on chest compressions
  • Rapid defibrillation
  • Basic and advanced emergency medical services 
  • Advanced life support and post-cardiac arrest care
A strong Chain of Survival can improve chances of survival and recovery for victims of cardiac arrest. That strong chain of survival is exactly what happened on that very Saturday evening; a rapid call to 911 at Bayside Communications by Tim's wife, two residents who are trained in CPR that stopped to help, rapid defibrillation by a Whitefish Bay Police Officer, basic and advanced emergency medical services by North Shore Fire/Rescue and post-cardiac arrest care at Ascension Columbia-St. Mary's. Click here for a Journal Sentinel article with more.

North Shore Fire/Rescue responders to this call were: Captain David Meyer, Lt. Ken Jankowski, Lt. Don Cofta, Firefighter/Paramedic Emmanuel Hess and Greg Gilles and Firefighters Joel Schneider, Adam Janotta and Kenneth Llamas.
Weekly Summary
  • All members participated in an annual skills evaluation while operating with self contained breathing apparatus this week.
  • Assistant Chief Harris and Battalion Chief Carlson interviewed 100 applicants for firefighter positions this week. This is the first of at least two interviews that will occur with candidates.
  • Chief Whitaker met with the President of Ascension Columbia St. Mary's and the Chief Medical Officer to update each other on programs and services that the Department and hospital system work together on and potential other partnerships.
  • Chief Whitaker, Battalion Chief Maydak and Fire Marshal Mertens met with the Glendale City Administrator and Building Inspection Staff to discuss updates to inspection procedures.
  • The NSFD Board of Directors meeting has been rescheduled from January 8 to January 15.
Calls for Service This Week
Incident Type
Incident Count
Weekly Average (2017)
Emergency Medical
Weekly Average (2018)
Priority 1 & 2 Calls
Meeting Response Goal of 7:02
(goal of 90%)
Average Response Time
Priority 1 & 2 Calls
5 minutes 47 seconds
(goal of 6 minutes)

*Priority 1 & 2 calls are calls for service which the Department sends an initial responding unit to a scene with lights and sirens operating. Priority 3 calls are responses that are considered non-emergent.

Documents of Interest

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