Departmental Weekly Update
Station 84 Moves Into Station

Crews moved back into the remodeled Fire Station 84 in Whitefish Bay on Wednesday of this week. Several punch list items remain to be completed by the contractor, the Department and the Village in the coming weeks. 
Weekly Update
  • The Department is in the process of transitioning its emergency medical and fire services billing contractor to Andres Medical Billing. The current vendor will continue performing work through the summer. Part of this transition includes moving the Imagetrend Patient Care Records Software hosting site. The Department met with the outgoing vendor this week and also was given initial access to the new server hosting site to begin software set-up.
  • Contractors continue to work on the remodel of Fire Station 83 in Shorewood. The project continues to make good progress towards completion this fall.
  • Battalion Chief Tyk met with the three shift EMS Officers this week.
  • Administrative Staff Meeting will be held Tuesday June 23.
  • The on-going protests continue to require the Department to be aware of the moving nature of the groups. When the protests occur in the North Shore, an off-duty staff member assists the on-duty shift commander in monitoring the groups movements to re-direct response routes and determine if resources need to be moved out of fire stations in the area of the protests. Ascension Columbia-St. Mary's Milwaukee has diverted ambulances from their emergency department four times over the past three weeks due to protests.
Calls for Service This Week
 
Incident Type
Incident Count
Fire/Rescue/Service
Weekly Average (2019)
33
41
Emergency Medical
Weekly Average (2019)
98
127
 
Priority 1 & 2 Calls
Meeting Response Goal of 7:02
86%
(goal of 90%)
Average Response Time
Priority 1 & 2 Calls
5 minutes 29 seconds
(goal of 6 minutes)
 
*Priority 1 & 2 calls are calls for service which the Department sends an initial responding unit to a scene with lights and sirens operating. Priority 3 calls are responses that are considered non-emergent.
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