Congratulations HEO Keven Stelzel
Congratulations to HEO Keven Stelzel who is retiring from the Department on November 16, 2020.

Keven has served the North Shore communities for over twenty-seven years. Thank you to Keven for his service and dedication.

Weekly Update

  • Annual Vacation Picks (2021) for 24 hour shift members will be held December 1, 2 and 3 via Zoom. More information on the process through Zoom will be sent out shortly.
  • The Department is coordinating with the seven member communities to submit additional reimbursement requests for costs related to COVID-19 through the State of Wisconsin's Routes to Recovery Program. Additional reimbursement requests have been submitted to FEMA's Assistance to Firefighters Grant Program and FEMA's Public Assistance Program.
  • The Department responded to assist the Thiensville Fire Department with a third alarm fire in their community on November 8.
Accreditation Peer Review Team Visit
The Department is seeking re-accredited status from the Center for Public Safety Excellence's Commission on Fire Accreditation International. The Department is one of 281 fire department's world-wide that hold accredited status currently.

A peer review team representing the Commission on Fire Accreditation International will be visiting the Department November 15 through the 19.

The Department was initially accredited in 2015. Department's must seek to become re-accredited every five years. Agencies become accredited after peer review of their accreditation documents, completion of an onsite assessment, and participation in a public hearing before the Commission on Fire Accreditation International. 

Agency Accreditation, overseen by the Commission on Fire Accreditation International, is an all-hazard, quality improvement model based on risk analysis and self-assessment that promotes the establishment of community-adopted performance targets for fire and emergency service agencies.

"The accreditation process has been built into how we manage and operate our Department and has been a tremendous benefit for us," said Fire Chief Robert Whitaker. For more information on how the Department has benefited from the accreditation process click here.

Special thanks to all of our members who have prepared for this visit and our participation in the re-accreditation process. Special acknowledgement to Assistant Chief Andrew Harris, the Department's Accreditation Manager, and Administrative Coordinator Kerry Wenzel for their work and dedication.

Calls for Service This Week

Weekly Calls for Service (Thursday - Wednesday)
  • Fire/Rescue Service: 36
  • Average Weekly: 41

  • EMS: 121
  • Average Weekly: 128

Priority 1 & 2 Calls Meeting Response Goal of 7:02 (Goal of 90%): 88%

Average Response Time Priority 1 & 2 Calls (Goal of 6:30): 5:27