Share One, Inc. | December 2020
Contract renewal is a reason to celebrate! Thank you Northern Star Credit Union and Rio Grande FCU for continuing to place your trust in this partnership. We value your business!
Northern Star Credit Union
Located in: Portsmouth, Virginia
Assets: $89 M Members: 8,752
President/CEO: Roger Early
Rio Grande Federal Credit Union
Located in: Grand Junction, CO
Assets: $62 M Members:4,924
President/CEO: Valarie Neumeier
Thank You for your Contract Renewal!
We are putting the finishing touches on a very exciting NewSolutions release, Version 21.1, launching in January, 2021.

The Quality of Life Release will solely prioritize system clean-up and/or fixes.

Many thanks to all clients who participated in helping identify the fixes, which will be addressed in this release.


NewSolutions and NS3 Products Will Upgrade in Unison
To serve you better in 2021, we are introducing an easy to understand and convenient process to keep all Share One products up-to-date and running at peak performance.

This release process will begin in January 2021 with the Quality of Life release and will affect clients who utilize any of the following NS3 products in production: NSHome, NSJoin, NSLoan, and NSNotify,

Please click the button here to download and refer to this document for the details.
The SECURE Act changed the IRA required minimum distribution age from 70.5 to 72.

We will notify you when the age change is included in NewSolutions and reporting can run to include this change.
In an effort to provide a more efficient year-end tax delivery to all of our clients, the following policy will be implemented in December 2020.

If your credit union submits any late forms or requests a re-creation/correction of any tax file due to a non-system related issue after the date of December 15, 2020, a fee will be assessed.

Service Center Clients:
New Client Fee for Late Presentment of Tax Confirmation Form -
After December 15, 2020 - A fee of $100.00 will be charged to the credit union.

Existing Service Center Client Fee for Late Presentment of Changes to Tax Confirmation Form - After December 15, 2020 - A fee of $100.00 will be charged to the credit union.

All Clients:
Minimum/Hourly Fee for Recreation of any Tax File Due to any Non-System Related Issue - A fee of $175.00 per hour will be charged to the credit union.
The following forms were due by December 15, 2020: 
-Presentment Form
-Changes to Presentment Forms
Our goal is excellent customer service. To properly serve all Share One clients, these deadlines must be maintained. Thank you for helping us help everyone.

If your credit union needs assistance in securing these forms, please contact: Katherine Garrone
It is with best wishes and many installation memories that we bid a fond farewell to Carla Tanner. Carla served as Share One's CFO and Installations Manager and retired this month after a twenty-three year career.

Carla was an instrumental part of the management team that led Share One through many years of accomplishments including nearly tripling the number of credit unions on the Share One roster. She was part of the team that originally helped bring the cutting-edge NewSolutions software from a dream into fruition.

Carla’s expertise extends from Accounting to every facet of credit union functionality. In her time at Share One, Carla managed conversions, conducted sales demonstrations and training classes, balanced budgets, produced financial reports, took on special projects, and always helped anyone in need. Her importance to the success of Share One and our credit union clients has been immeasurable.

Carla will be missed!
Happy Retirement, Carla!
Closing Early Thursday, Christmas Eve
Closed Friday, Christmas Day
Office hours for Thursday, December 24, 2020:
6:00am - 4:00pm Central time.

Office hours for Friday, December 25, 2020:
Closed

On-call support staff is available for any emergency:
800-888-0766
Equifax is transforming their business model. Their legacy ACRO mainframe and peripheral applications will be moving to a cloud-native infrastructure.

The changes which affect Share One clients will occur in summer 2021. Stay tuned for more information.
SYNC 2021
Where: The Peabody Hotel,
Memphis, Tennessee
When: October 10 - 12, 2021
All Webinars are free,
recorded, and available on the Customer Portal.

User Login to the Portal is password protected. Contact Technical Support for new access.

Live Webinars listed below are listed in Central Time.
Disaster Recovery Testing
Credit Union best practice experts recommend an annual review for each credit union's complete Disaster Recovery plan. One very important component is testing your process with Share One. Please share your plan with us each year as you update your D.R. procedures.
Agencies Announce Dollar Thresholds in Reg Z and M for Exempt Consumer Credit & Lease Transactions & Appraisal Requirements for HPMLs

POSTED BY PATRICIA O'CONNELL

On November 18, 2020 the Consumer Financial Protection Bureau (“CFPB”) published three final rules adjusting certain thresholds under both Regulation M and Regulation Z. 

Consumer Leasing Act / Regulation M

Share One, Inc. | 800-888-0766 | moresolutions@shareone.com | www.shareone.com