Dear Cranbrook Friends and Family,

Cranbrook Educational Community takes the protection and proper use of your personal information very seriously. We are writing to let you know about a data security incident that occurred with our data management partner, Blackbaud, Inc.

Blackbaud is one of the world’s largest data management systems servicing the non-profit community and was the recent target of a ransomware attack. As a result, cybercriminals attempted to obtain personally identifying information about Blackbaud’s nonprofit clients, donors and prospective donors, including those of Cranbrook Educational Community. 

Blackbaud’s cyber security team worked with law enforcement to successfully expel the attackers from their system. In addition, Blackbaud received confirmation that all compromised data was destroyed. It’s important to note that no social security number, credit card or bank account information was compromised in this incident.

Your privacy and data safety are of the utmost importance to us. As part of ongoing efforts to protect personal information and prevent further cyber activity, Blackbaud implemented immediate changes to increase security. As a best practice, we recommend you remain vigilant and promptly report any suspicious activity or suspected identity theft. 

This cyber attack affected the nonprofit community on a global scale and Cranbrook will continue to keep you informed should additional information become available. A full description of the incident is available on the Blackbaud website, linked here. Should you have further questions or concerns regarding Cranbrook, please contact Sarah O’Brien, Director of Advancement Services, reconversion@cranbrook.edu.

Sincerely,

Rod Spearin, Chief Operating Officer
Cranbrook Educational Community