Join us for the final Office Manager's Forum for the year.
The New Rules of Communicating
During COVID-19

Wednesday, November 4, 2020
11:30am - 12:30pm

Zoom Webinar


with
Betsy Hayes



Due to the pandemic, things are quite different right now - including how we should communicate with our patients. Join us for this session and learn strategies and best practices including:

  • Creating a Communication Plan (including in person, electronic and social media strategies)
  • Deciding who should be messaging
  • Developing and delivering appropriate content
  • Being responsive with the right frequency


Betsy A. Hays, APR, Fellow PRSA, is the Chair and lead Public Relations Professor for the Department of Media, Communications and Journalism. She has taught at Fresno State since 1999. Betsy is also the co-author of three books, including “Win & Wow: Public Relations Secrets for Everyday Success.” She is an accredited public relations professional through the Public Relations Society of America and a member of the prestigious PRSA College of Fellows.