November 2022 Newsletter
Measuring and Boosting Satisfaction
In business, it is quite common for companies to measure customer satisfaction as one way to evaluate the health of the organization. Evaluating customer satisfaction is a way to determine whether the product or service you provide meets the needs and expectations of your customers. Learn More
Gathering Feedback
Questions to Ask
Responding to Feedback
Director's Corner: Measuring Teacher Satisfaction
Additional Articles
Poll
Which statement best reflects how your program measures satisfaction?
A. We regularly measure satisfaction from families, employees, and children.
B. We regularly measure satisfaction from families and employees.
C. We regularly measure satisfaction from families.
D. We sometimes measure satisfaction.
E. We rarely measure satisfaction.
Poll Results: October 2022 Newsletter
Which statement best describes your experience with teaching children about nutrition?

B. We prepare cold recipes and explore nutrition & food safety. - 20.6% (134)
D. I don’t have experience cooking with children or teaching about nutrition. - 19.4% (126)

Total: 650 responses

To view the October newsletter, click here.
Blog
Boosting Child Satisfaction

One audience we may neglect to consider when exploring customer satisfaction is the children. How often do we consider the satisfaction level of the children in our care?

Read more
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CCEI offers PROF103: Strategies for Success in Challenging Conversations as a no-cost online child care training course to new CCEI users November 1-30, 2022.

This is a two-hour, beginner-level course and grants 0.2 IACET CEU upon successful completion. CCEI professional development courses are available to account holders with an active, annual individual or center-based subscription, or can be purchased individually.
Watch how CCEI has helped childcare providers in their professional development journey just like you.
CCEI students have completed nearly 8,500,000 online course hours and over 44,500 early childhood professionals have graduated from CDA and other certificate programs. CCEI also maintains excellent student satisfaction scores and 99% of students say they would recommend CCEI to others.