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Under the ADA, a service animal is a dog trained to assist a person with a disability by performing tasks related to that disability.
Service animals must be allowed in all public areas of a facility, even those with a "no pet" policy, unless the dog’s presence would cause a safety risk or disrupt the services. For example, service animals may be restricted in certain medical or zoo environments.
The ADA does not override health rules, such as those that ban dogs from swimming pools, but service animals must be allowed in all other areas.
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