November 2015


Bob Vanden Burgt
Yahara Software
Board President
President's Message
Welcome to November ! Instead of pontificating about wrapping up the year, or about how we are all doing on our planning and goals for 2016, I'd like to diverge down a slightly different path.   Let's talk about expecting the unexpected. Although a topic we should be considering frequently in our businesses, one that has recently exhibited itself on a more personal level during a recent business trip.
A few weeks ago, I was in Amsterdam for a five-day conference. Due to the attendance, I was forced to change hotels two days into the event. One of the things I have learned over the years is to divide any cash, credit cards, and credentials between the hotel safe and my wallet or backpack. On the Monday morning when it was time to move to the next hotel, I put my travel portfolio with a few credit cards, passport card, and some cash in my suitcase. My wallet, passport, and other cards went in the backpack while a few Euros and a debit card went in my pocket.   This seemed to be a reasonable way to distribute valuables and identification since my backpack would be with me at the conference, while the luggage elsewhere.
After the day's conference, my colleagues and I took our rental van to the restaurant where we planned to meet clients for dinner. That is where I made a mistake and chose to leave my backpack and luggage in the van during dinner. If you didn't already suspect where this story might be heading, you probably know by now. Later that evening, when we arrived at the hotel and opened the back of the van, it was completely empty.   All of my belongings were missing and my business partner lost his briefcase as well. Not only had the perpetrators absconded with both of our computers and iPads, they managed to get away with all of my luggage, identification, and a number of credit cards.
Immediately, my mind started to race through the list of missing items, the impact, and how this would change my travel plans. Even though I only had the clothes on my back, the first thoughts were of computers, credit cards, and ID. Little did I know that I was about to become the poster child for cloud back up. Fortunately, all of my critical business data was automatically backed up by Carbonite before I left the office. I also automatically sync my iPhone to my computer so any important photos were archived and safe as well. I can't stress the importance of an automatic, every day, back up for all devices carrying important business and personal information. Just think about how much you might rely on digital storage for documents, telephone numbers, photos, messages, music, and reminders. It is just as important to make sure that you can remotely destroy that sensitive data if your device falls into the wrong hands.
To make a long story short, the next morning I went to the local police station and received a 13-page memento from the Dutch police authority all scribed in the tongue of my ancestors. The people at the consulate the following morning were extremely supportive and within 48 hours I was able to recovery my identity, receive an emergency passport, and be admitted back into America by customs and passport control in Detroit!
Below, is a list of a few things I learned in the process that could potentially save you some time or anguish during future travels.
  • Subscribe to some type of cloud backup service and make sure that all-important devices are synchronizing automatically.
  • Establish a system to encrypt data on your electronic devices and consider how you might remotely wipe them clean in case of loss or theft.
  • Keep credentials, credit cards, and cash separated at all times. Always keep some form of identification on your person.
  • Make copies of credit cards, passports, drivers license, etc. front and back and establish a process to securely access then remotely. I store some in the cloud and some in a safe at home. My son Casey was able to text photos of my passport, which helped expedite the process when I was at the police station and meeting with the consular. You will also need to quickly cancel any stolen credit cards and notify banks.
  • Keep a set of passport photos in your purse or wallet. This could save time and a taxi ride and you will need them to issue an emergency passport.
  • If traveling abroad, understand the location & contact info for the nearest US embassy and consulate.
  • Understand your insurance coverage, and the process for filing a claim, before you travel.
  • Keep a list of emergency contacts on a piece of paper so when your phone is lost you can still call your spouse, kids, or friends.
  • Maintain a list of items that you regularly carry when traveling. Having serial numbers for any electronic items will help significantly when filing police reports and insurance claims, expedite the process, and not require you to completely rely on your memory.
  • Carry an additional toothbrush outside of your luggage. Believe it or not, some hotels still don't have them and the person sitting next to you in seat 8A will appreciate it!
By no means is the above list comprehensive, and in the scope of global problems, this was only an inconvenience. The above are just a few suggestions that in retrospect could have made my experience a little less painful and will hopefully help you in future planning for business and personal travel.
Have a great month!
Bob V 
Upcoming Chamber Events

November 4, 4-8pm
Open House & Ribbon Cutting (5:30)
KMA Bodilly CPAs & Consultants
1200 John Q Hammons Drive

FRIDAY, November 6, 7:30am
Get Moving Middleton (Register)
Hilton Garden Inn

November 9
BIG Annual Celebration Announcement!

November 9, 11:30am
Ambassador Committee
Globe University

November 10, 8am (7:45 Registration)
Ask the Expert: Forget Time Management - It's Self Management that Matters (Register)
Edgewood College - Deming Way

November 10, 12pm
Annual Celebration Committee
Chamber Office

November 12, 5:30pm
Grand Opening & Ribbon Cutting
Community Pharmacy - 6333 University Avenue

November 17, 11:45am-1:00pm
Lunch & Learn: Asking Powerful Questions (Register)
Kromrey Middleton School Conference Room

November 18, 12pm
Economic Development Briefing (Register)
Wisconsin Bank & Trust

November 18, 5-7pm
Business Social Hour (Register)
Park Bank - 2275 Deming Way

November 26 & 27
Chamber Office Closed - Happy Thanksgiving

View the Full Calendar

New Members
Cuppa SEO, LLC
30 W Mifflin Street
(608) 216-6760

1601 Aspen Commons

Granite City Food & Brewery
72 W Towne Mall
(608) 829-0700

Hustad Companies, Inc.
5531 Pahl Road
(608) 224-0990

KJWW Engineering
1800 Deming Way, Suite 200
(608) 223-9600

Milestone Senior Living

1870 Market Street,
Cross Plains
(608) 413-0451

Providence Home Lending
2800 Royal Ave, Suite 213
(608) 227-2003

Reilly, Penner & Benton, LLP

(608) 442-3838
6411 Mineral Point Road

Members on the Move
Announcements|Awards|Hires & Promotions
River Valley Bank Becomes Dementia Friendly, River Valley Bank Middleton recently received a certificate of recognition as a Dementia Friendly Business from the Alzheimer's & Dementia Alliance.

Fairfield Inn & Suites Unveils Extreme Makeover, Fairfield Inn & Suites by Marriott is unveiling its smart, inventive public space and guest room design and its bright and inviting decor in Middleton.

Cut-A-Thon Success, Be Inspired Salon wants to thank the community for your support of Kyle's Cut-A-Thon.

Goodwill CEO Retiring, Barbara Leslie, President and CEO of Goodwill Industries of South Central Wisconsin is retiring at the end of this year, after nearly 45 years of service.

Creating Outdoor Learning Opportunities with SAGES, ZDA is excited to work with students and staff at the School for Agriculture and Environmental Studies in Fox Lake to design outdoor learning grounds.

Dealing with Grief During the Holidays, Home Health United offers grief support group sessions which focus on dealing with grief during the holiday season.

Coldwell Announces Statistics, Coldwell Banker Success has released the September Real Estate Statistics. Donates to Breast Cancer Coalition & Recovery, donated 10 percent of their website sales in October to support the fight against breast cancer.

Madison No Fear Dentistry Builds Little Free Library, The Little Free Library has a rich history in the Madison community inspired by a tribute to honor a loved one while encouraging neighborhood engagement.

ALTUS Announces October Leases, ALTUS Commercial Real Estate is pleased to announce their October Leases.

The Alliance Adds Qualitypath Hospital and Doctors, Eleven doctors and five hospitals will be designated QualityPath providers as of January 1, 2016.


Settlers' Peterson Wins Award, Settlers Bank Board of Directors and Executive Management are pleased to announce that Carissa Peterson has been named Best Loan Originator in the Madison Chapter by the Wisconsin Mortgage Bankers Association.

River Valley Announces New Employees, River Valley Bank is pleased to welcome John Griffin and Jerry Warmus.

Celerity Announces Promotion, Celerity Staffing Solutions is excited to announce the promotion of Terry Healy-Lemke.

Wegner Welcomes Four Employees, Wegner CPAs is pleased to introduce the new, talented employees that have joined our firm this month.

Settlers Announces New Team Members, Setters Bank is excited to announce the addition of Jason Reese, Kathryn Isaacson and Joseph Hankes.

Career Momentum Announces New Chief Talent Manager, Cory Erickson, CEO and President, is pleased to announce the hire of Allison Cooley.

Member Events

Share Your Holidays Kick-Off, Second Harvest Foodbank
11/2 - 11/6

Candy Buy-Back for US Troops, Madison No Fear Dentistry

MHS Ecology Club Organic Dinner, MHS
More Info

Grand Opening, Ecco Salon Waunakee

Enterprise Mobility Webinar, Netech

Ladies Night Out, Bruce Company

Insurance for Your Business, Middleton Public Library
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Sales Executive Networking & Coaching, Morgan Stanley

Candy Trade-In, Meriter West Washington Clinic
More Info

No Stomach for Cancer Walk 2015
More Info

Butterfly Gala, Agrace
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Melharmony Foundation Festival, WI Chamber Orchestra

Holiday Fair & Angel Tea, Holy Wisdom Monastery

Volunteer Orientation, Agrace

Green Building Tour, Holy Wisdom Monastery

Gearing Up for Year End, Wegner CPAs

Why Good Documents will Save the Day, Smith & Gesteland

Small Biz Symposium, UW Small Business Development Center
More Info

Annual Holiday Open House, Simply Savvy
More Info

Funding Your Future: Nonprofit Reserves, Kollath & Associates
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Harvest Dinner, Second Harvest Foodbank

Campaign Celebration, United Way of Dane County

Fairytale Pancake Barre Fundraiser, Central Midwest Ballet

October Renewals

AJ Sue Consulting LLC

Allstate Insurance Company - Kristi Thering

Asbury United
Methodist Church

assemblage architects

B. Goll & Dunn
Insurance Agency

Bergamot Massage Therapy and Bodywork

West Towne Suites

Cirrus Partners, LLC

Closets by Techline

CMS of Madison, Inc.

Compel Consulting Inc.

Encore Construction Inc.

Enterprise Systems Group

Goodwill Industries of South Central Wisconsin
Gruno's Diamonds

Harbor Athletic Club

Huntington Learning Center

Kollath & Associates, CPA, LLC

Little Red Preschool

Loren Imhoff Homebuilder, Inc.

Madison Maximized Living

Madison Mobile DJ Service

MHS Cardinal Booster Club

Middleton Baby and Child Care

Middleton Baseball &
Softball Commission

Middleton Cross Plains Area School District

Middleton Cycle

Middleton Lacrosse Club

Neckerman Insurance Services
Network Cabling Solutions, LLC

Never Forget
Legacies & Tributes

Restaino & Associates Relocation Division

Ruth's Chris Steakhouse

Sherwin Williams

Sofra Family Bistro

Spectrum Business

St. Andrew Lutheran Church

The UPS Store of Middleton

Top Promotions

UW Credit Union

UW Health Transformations

Valpak of Madison

West Corporation

Willy Street Co-op

Zounds Hearing of Madison

Middleton Chamber Anniversaries
Celebrating 5 Years 
Awen Therapy
Bergamot Massage Therapy and Bodywork
Lu Anders Boutique
Regus Management Group
Willy Street Co-op

Celebrating 10 Years 
Loren Imhoff Homebuilder
MHS Cardinal Booster Club
Wayside Place
Celebrating 15 Years 
First Weber - Jacci See Team

Celebrating 30 Years
Sue's Hallmark Shop

Thank You for Your Continued Membership!