Doctors of optometry often receive records requests related to the Medicare Advantage Risk Adjustment Data Validation (RADV) program. These are different from typical audits doctors receive to ensure that proper payment was made to the doctor. These audits are the primary way for the Centers for Medicare & Medicaid Services (CMS) to address improper overpayments to Medicare Advantage Organizations (MAOs). During a RADV audit, CMS confirms that any diagnoses submitted by an MAO for risk adjustment are supported in the enrollee's medical record. Health plans need help from doctors to submit documentation to CMS.

If you have questions about how to get reimbursed for time/effort spent in responding to records requests, contact stopplanabuses@aoa.org

The doctor-patient relationship is key to quality eye care, and an important message AOA’s Eye Deserve More campaign continues to amplify. The campaign is breaking through and connecting with patients, motivating them with compelling testimonials about the value of care AOA doctors deliver in the channels they are going to, from social media to their local news outlets.

·      Screen time, gaming or computer vision syndrome

·      Eye-related problems as a result of patient burnout / stress / mental health

·      A life-saving diagnosis or overcoming a disease

·      Children’s vision

·      Patients with diabetes

Encourage your members to submit stories here or contact Yakesha Cooper. To help facilitate conversations, check out this step-by-step guidance to help recruit patients.