You're Invited to the Maryland Tech Council's Opening Day Tailgate at CTS

We're looking forward to hosting you at this exclusive Business/Tech Networking Event!

Join us for MTC's next Chesapeake Regional Chapter Roadshow hosted by Chesapeake Telephone Systems and sponsored by Zoom.

• Free food (BBQ Food Truck) and drink (Beer Truck and sodas/water)

• Door prizes

• This event is free to attend, but pre-registration is required.

Register Here

Thursday, March 26th, 3-6 PM

8225A Cloverleaf Drive, Millersville, MD 21108

CTS Honored in Baltimore Business Journal’s 2026 Family-Owned Business Awards

We’re proud of this recognition! Thank you to our dedicated employees, loyal customers, and valued partners for being part of our journey. We’re proud of where we’ve been - and inspired by what’s ahead.

For more than 40 years, Chesapeake Telephone Systems has remained a family-owned and operated company dedicated to helping organizations across the Mid-Atlantic region stay connected and competitive. What began as a local phone systems provider has evolved into a trusted cloud, infrastructure, and communications technology partner - empowering our business clients and the public sector to operate more efficiently, securely, and intelligently.

This recognition goes beyond longevity - it reflects our commitment to quality, integrity, and relationships built over decades. Our success is rooted in accountability to our customers and community, and in delivering reliable solutions that grow with their needs.

As technology continues to advance – especially in cloud-based and AI-driven communications – we’re excited to enter our next chapter. With the transition into third-generation family leadership, we’re adding new capabilities and services, while staying true to the values that define us.

Ready to explore what's next? Contact CTS today for a free consultation and discover how new cloud and communication technologies can help your organization get ahead.

Call 800.787.4848 or jnolte@ctsmd.us.

Reimagine Teamwork with Zoom Phone - A Seamless and Reliable Phone System with AI Companion

As communication methods evolve, keeping up is important for your growth and success. And while many businesses have already transitioned to the cloud, they’re realizing that not all UCaaS providers can meet all their needs or may lack innovations and integrations that impose hidden costs. If any of that sounds familiar, it’s time to consider a more effective solution. 

Meet Zoom Phone, a seamless phone system built with simplicity and security in mind. Its centralized management empowers admins, while the easy-to-use platform provides users with the flexibility to manage calls from anywhere.

Discover how Zoom Phone can help you: 

• Simplify management. Get users onboard fast and monitor service performance with an intuitive, centralized admin portal. 

• Improve the way you work. Reduce friction across workflows with an all-in-one, open collaboration platform with AI Companion that has tight integrations with your favorite third-party apps.

• Elevate your customer experiences. Exceed customer expectations by enabling seamless interactions and equipping employees with insights into how to upsell, next steps in the sales cycle, or encourage improved customer support. 

• Empower the modern workforce. Enable your employees to work how and where they can be most effective while helping to boost efficiency with advanced calling capabilities across mobile, desktop, and devices. 

Are you ready to simplify and save? The CTS team is here to help you explore the future of work and reimagine teamwork. Contact us today at 800.787.4848 or jnolte@ctsmd.us.

2026 HIPAA Security Rules Set to Confront Rising Cybersecurity Threats

Significant updates to the HIPAA Security Rule prioritize protecting electronic protected health information (ePHI) amid escalating AI-driven attacks and ransomware.

The U.S. Department of Health and Human Services (HHS) has finalized enhancements addressing compliance gaps exposed by recent breaches impacting millions of patient records.

Key Compliance Strategies 

• Maintain written policies – Develop and maintain written HIPAA policies and procedures that cover privacy, security, incident response, and breach notification requirements for PHI/ePHI.

• Provide ongoing workforce training – Require and document HIPAA training for all workforce members (including leadership) at hire and at least annually, with role‑specific examples of permitted uses and disclosures.

• Risk Assessment – Perform documented security risk analyses (leverage AI) to identify threats and vulnerabilities to ePHI, then implement and track corrective actions

• Enhanced Safeguards – Implement stronger encryption standards, MFA, and 48-hour breach reporting. Put in place physical safeguards (facility access controls, workstation security, device/media controls) and technical safeguards (unique user IDs, access controls, audit logs, and integrity controls).

• Identify gaps – Periodically audit access logs, user permissions, and privacy practices to detect inappropriate access or gaps, and update controls accordingly.

For Mid-Atlantic healthcare providers, proactive preparation can support your cyber insurance underwriting and claims, and help your organization avoid fines and criminal penalties. 

How CTS Helps You Comply

As your end-to-end technology partner, CTS delivers HIPAA-compliant UC solutions - from contact centers and telemedicine capabilities to phone systems and collaboration platforms - with built-in encryption, automated monitoring, and audit trails.

Ready to safeguard your organization? Contact us today and let’s discuss compliant communications that help protect your patients and your practice. 

Call 800.787.4848 or jnolte@ctsmd.us.

A Great Fit for Small Business – RingCentral’s Affordable Phone System 

Small business owners deserve phone systems and communications platforms that grow with them without breaking the bank. 

RingCentral's AI-powered Cloud Voice solution packs unlimited USA/Canada calls, team messaging, video meetings, and fax into a single, easy-to-use app. It's built for agility, helping you stay connected and competitive.  

Standout features:

• Manage calls with AI Receptionist.

• Smart call forwarding, visual voicemail-to-email, and call flip for seamless on-the-go responsiveness from any device.

• Supports integrations with platforms like Salesforce, Google Workspace, Microsoft Teams, and other CRM and productivity apps.

• Never miss a call and stay connected from anywhere with one reliable app. No on-prem equipment or hefty upfront costs required.

Our customers rave about the efficiency gains, especially when they use AI workflows for their contact centers to automate routing and responses. 

Imagine ditching outdated landlines for a system that scales seamlessly - add users, features, or locations in minutes. Our team handles setup, training, and support for our clients across the Mid-Atlantic. 

Let’s talk about better ways to connect your business. Contact CTS today at 800.787.4848 or jnolte@ctsmd.us.

Send Us Your Referrals and Get $250 from CTS!

Know someone who is looking for a new AI-enabled phone system? Grappling with a Hybrid workforce? Is moving their office? A friend who needs faster broadband or Wi-Fi? A business partner who wants to add Sound Masking to their space?

Tell us about it... Just mention the "Newsletter Referral Program" when you contact us – we'll take care of the rest. CTS rewards you with $250 when we get their business. And there's no paperwork hassle or hoops to jump through.

Contact us with your sales tip at: 800.787.4848 or jnolte@ctsmd.us.

CTS Highlights

40+ Years

24 x 7 x 365 Service

One Stop Shop

Rapid Response

5,000+ Customers

Need Support

Online Service Request

Contact us today!

800.787.4848

410.850.4848

301.621.1213

CTSmd.us