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RIBBON

DIGEST

October 19, 2023

Featured News

Bulk Operator Freight Program

We're thrilled to introduce a brand-new offer that's sure to make your opener orders even more enticing! We are constantly striving to provide you with value-added benefits, and this initiative is no exception. In addition to our standing operator freight program that provides free freight on truckloads consisting of $135,000 or more qualifying purchases, Ribbons can now receive the following:

 

Highlights of Our New Freight Offer:

 

  • Flat Freight Rate & Direct Ship: For orders consisting of 5 or more skids/pallets of OHD openers, you'll enjoy a flat freight rate of just $250! This fantastic deal ensures that you can stock up on OHD openers without worrying about escalating shipping costs.
  • Normal Order Process: You can continue to place your orders through OHDirect Plus.
  • Extended Lead Time: Please note that the lead time for these orders is 4 weeks, compared to the standard 2-week lead time. This allows us to streamline the shipping process.

 

We understand that every penny counts in your business, and our aim is to make your partnership with us as rewarding as possible. For more information, please reach out to your DSM or Customer Care representative. 

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Yellow Strap Returns Reminder - Rolling Steel

This is an important reminder for everyone about our product delivery process. Yellow straps should be returned along with our products on the trucks. By returning the straps, you not only help us maintain our high standards for product delivery but also reduce costs and support our mutual goal of keeping expenses down.

 

Please read the full PIB below and do not hesitate to reach out to us if you have any questions or concerns.

PIB 13774

OHDParts Reduced Prices!


Visit OHDParts.com to take advantage of new reduced prices on ALL Extensions Springs!

OHDirect Plus Support Hours Extended:

Monday - Friday from 7 am - 6 pm (CST)

Product News

NEW Commercial Black Option

Thermacore® commercial sectional models 591 and 592 NOW have black as an added exterior premium color option. The black paint finish is applied directly to the steel coil at the supplier and utilizes a COOL CHEMISTRY® paint technology by AkzoNobel helping to guard against thermal expansion and degradation of color and gloss. 

 

What you need to know: 

 

  • Accepting Orders Now!
  • Digital Brochures: Available Now
  • Printed Brochures: Available Now
  • Orders will begin shipping as early as 10/23 - current published lead times apply

 

Stay tuned for color fan decks! Please view the PIB below.

View PIB 13088 
View Full Line Brochure

Modern Metallic Silver Update

Effective immediately, we are updating our Metallic Silver paint formulation on Thermacore® Collection Model 5740 to a more robust mixture adding more durability to this premium product.

 

For more information, please view the PIB below.

PIB 13809

Lead Time Updates

We have made recent updates to our lead times that can be viewed by clicking the button below or by visiting Ribbon Connect. Please note, due to equipment upgrades for production, some Profile Plus models are experiencing increased lead times.

View Lead Times

NEW Light Curtain Addition - HPD

We are pleased to announce the addition of Light Curtain Accessory Kits to our HPD Safety Accessory lineup Models 990-995. These light curtains can be installed instead of the dual-photo eye sets that come standard.


What you need to know: 

 

  • Accepting orders now!
  • Orders will begin shipping - 10/9 
  • Digital Brochures: Available Now
  • Printed Brochures: Available Now


Please view the PIB below.

View PIB 13794
Download Brochure

Start Quoting Dock Equipment Today!

Edge of Dock Levelers, Seals & Shelters, and Accessories are now all open for quoting and ordering. The initial demand for these products has been robust, with units currently being shipped and installed nationwide.



For any inquiries regarding Edge of Dock, Seals & Shelters, or Accessories, please reach out to your DSM or customer care representative for additional information.

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Keeping our Trucks Clean and Safe

As a reminder, we need continued help and support from our customers to ensure we can deliver safely to all.


On some multi-stop shipments, excess and non-reusable dunnage is being left on the trailer, resulting in safety hazards when unloading at subsequent stops. Team members have to work around and step over discarded dunnage material, creating a hazard. In addition to being a safety concern, this type of condition often results in damaged products.


Please do your part and remove all dunnage from the trailer that has served its purpose and is no longer required.

Operator News

We are pleased to introduce 3 new commercial operators and 2 more integration partners. Check out the link below for the full Operator News.

View Operator News

Visit Ribbon Connect for more PIBs & Marketing Tools

Marketing News

ODC Salinas Successful Project- MBARI

Overhead Door Company of Salinas recently completed a remarkable project where the team successfully installed a massive 16’x20’ 625 series insulated stainless-steel rolling steel door with an RHX 3HP operator. This challenging task took place at the Monterey Bay Aquarium Research Institute (MBARI) in Moss Landing, California, situated right on the saltwater. The newly installed door was to be used in their tank room, a crucial facility where they test and maintain their submersible drones and research equipment.


In the words of the installation team, "It was a challenging install due to the size and weight of the door. We had multiple crews come together to work as a team to remove the existing door and install the new door on the same day. We had to complete the installation in a single day due to the sensitive equipment stored inside the space and the harsh outside environment with the opening being so close to the ocean. This new installation has allowed MBARI to freely operate the door to move their submersible drones in and out of their testing facility without worry of failure like the previously installed product."

A Tribute to Al Parmely - Legacy of Loyalty

Al's life was a testament to unwavering dedication. Hailing from a ranching family, he embarked on a journey of hard work and service. In 1968, alongside Arlene, he founded Al's Window and Home Repair, expanding into the Overhead Door Company of Casper and Riverton Lander™. Al's legacy extended beyond his business endeavors as he generously devoted his time and talents to community service. Al was inducted into the very 1st class of the Lions Wyoming Hall of Fame in 2017. He has received four International President Awards and is a 10 time Progressive Melvin Jones He Fellow.

He will be missed by so many and the family will carry on the Parmely legacy and tradition 

Please share your memories below and offer condolences to the Parmely Family and friends.

View Memorial

Spend Your Accrued Co-op Dollars Today!

Only a few months left to utilize your co-op dollars! You can view your current status under the co-op dashboard in Ribbon Connect. Please remember that eligible co-op claims must be submitted within 90 days of actual advertising and applicable pre-approvals must be submitted and approved before advertisements are sent to distribution (i.e. before you receive an invoice for said advertisement). Review the Marketing Tools tab to find other helpful tools about the program.


Contact coop_coordinator@overheaddoor.com for any additional questions.


BONUS: Earn 100 Red Ribbon Rewards points by taking the co-op feedback survey. Contact clientservices@hmiaward.com or your DSM to register.

Co-op Guidelines
Brand Standards

Distributor Tools & Training

OHDirect Plus - Did You Know?


In our next Did You Know segment, we’ll review the Drawings processes. If you are unfamiliar with the drawings request processes or just need a refresher, check out the support information below.

All About Drawings:

  • Drawings menu allows you to view automated and request manual drawings all in one location.
  • Drawings can be requested not only from quotes, but from Open status orders.
  • Quotes/Orders can be setup to default architect and contractor information, in addition to defaulting supported automation to Yes.


Reach out to OHDirect Plus support if you need any additional assistance by calling 833-501-9732 or email OHDirectsupport@overheaddoor.com.

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View How-to Video

Current Training

Courses

View all current training courses below and if you have any questions, please contact your DSM or Anndi Couture

View 2023 Training Courses

OHDirect Plus Training

Follow the link below to check out all the available classes, dates, and times. Note, all training times are Central Standard Time.


Please reach out to the Support team if you have other training needs at 833-591-9732, or by email at OHDirectSupport@overheaddoor.com, and they will be happy to work out a plan with you.

Register Today

New PAC Merchandise


Be sure to visit the PAC store to see the latest merchandise that is available for all of your merchandise needs!

View Flyer
Visit the Store

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