Are you on the "digital expressway" wave?
By Doug Grant, Insurance-Canada.ca
In his books (
Future Shock in 1970 and
The Third Wave in 1980) from more than a quarter century ago, Alvin Toffler noted the increasing rapidity of change, and the emergence of the information age. We today are surrounded by data and information, and experience change to a degree possibly unimaginable to us who read those books then. Much of it is technology-enabled, and driven. We have moved from a caveat emptor to a consumer-oriented world; we are experiencing the double edged-sword of technology - what is possible vs the "costs" to get there - as we move faster onto the digital expressway.
Based on the 2016 Insurance-Canada.ca Technology Awards program, the insurance industry is making interesting use of technology in most every direction.