Interim Policy on Teledentistry During COVID-19 Pandemic
We received this from Delta Delta
March 27th, 2020
We want to make you aware of an important change to Delta Dental of Arkansas’ coverage during the COVID-19 pandemic.
Based on mandates and recommendations by the governor, the Arkansas State Dental Association and the Arkansas State Board of Dental Examiners, dental offices are restricting service to urgent or emergency cases only.
During this time, Delta Dental of Arkansas will benefit D0140 (Problem Focused Examination) per group contract whether provided in a dental office or virtually through teledentistry, effective from March 20, 2020, until the public health situation is resolved.
The service will be paid providing the patient has coverage/benefits available. Individual consideration will be given to claims that exceed the policy limitations.
The health and safety of our providers, members and employees is Delta Dental of Arkansas’ top priority as we attempt to navigate the disruptions related to COVID-19. We will continue to evaluate these interim policies as necessary.
Yours in good health,
Delta Dental of Arkansas