Volume 2, Number 10 | October 2019
Bill Hobgood, technology lead for application services with the City of Richmond’s Department of Information Technology, teaches Basic Dispatch Academy students about the ASAP system, Jan. 28, 2019.
ASAP program wins its 12th state and national award
The Automated Secure Alarm Protocol, or ASAP, system has earned Richmond a 2019 City Government Experience Award. It was presented at an award banquet on Sept. 27 in Denver, Colorado.
The ASAP system, which allows alarm notifications to go automatically into CAD, originally was developed by Bill Hobgood for DEC. It has won 11 other state and national awards and now is in use across the country.

DEC's longest-tenured employee to retire Oct. 31
Kathy Berg began working for DEC on Oct. 13, 1986. Her last day will be Oct. 31. She is pictured accepting her award in May 2019 from Director Stephen Willoughby for being instrumental in DEC achieving its first CALEA accreditation. Congratulations, Kathy!

Now hiring!
Applications are being accepted for emergency communications officers until Oct. 6. Please refer people who you know could be a good fit for the position.

September in review
32nd Dispatch Academy kicks off with 12 students
DEC welcomed 12 students into the 32nd Basic Dispatch Academy on Sept. 16. They are expected to graduate on Nov. 15.

DEC Communicator Challenge
Last month's trivia winner
No one entered a correct answer for the September trivia contest, which asked the names of the types of phones mentioned in the children's educational 911 video . The correct answers were Landline Larry, Patty Pay Phone and Kid-Friendly Keith. The answer could be found in the Cell Phone Sally video on the DEC website . The winner of this month's contest can choose from a 128 MB USB drive, a power bank or a wireless charging pad as a prize.

October trivia contest
All employees who submit a correct answer by the deadline according to these instructions will be entered into a drawing for a prize. All contest entries must be submitted by clicking the link in the box below (or emailing). Either way, the subject line must be "October Communicator Challenge answer." The correct answer and winner will be announced by email to all employees. Deadline to enter is Oct. 20.
Richmond DEC | 804-646-5911 | www.richmondgov.com/EmergencyCommunications