Independent Garage Owners
Of North Carolina
Supporting North Carolina Independent
Garage Owners Since 1959
Vendor of the Month
SalesHEAD Solutions, Inc
SalesHEAD joined IGONC in August 2020. SalesHEAD Payments is an independent services company helping IGONC members drive more sales and profits by providing back-office Financial Services and Point of Sale Marketing Solutions. Check out their Facebook page for the latest member deals.
Congratulations SalesHEAD!
Member of the Month
Carolina Coast Collision
Carolina Coast Collision is a Certified Collision Repair Facility Approved by Mercedes-Benz and Volvo. They repair all types of vehicles. All technicians are ASE, I-CAR and GMC certified and take pride in their work. They also have a BMW certified technician. Be sure to check them out on Facebook!
Congratulations Carolina Coast Collision!
October Collision News
COVID-19 economic disaster relief programs Email Notification Service now available

Small businesses and non-profits can now register for the BRP’s Instant Email Notification Service to stay updated on the availability of new disaster relief programs.
Estimating Tip: Audatex – Section 5-2 FAQ

In 2020 Audatex DBRM was updated with new FAQ (Frequently asked questions) regarding refinishing of the back side of replacement panels.
CCC – Lowering Headliners for access

Recent DEG Inquiry 16791 addresses when an headliner “lowering” operation is included with another component labor operation time that “If the repair facility decided to remove the headliner rather than raise/re-lower, that would require an on the spot evaluation and manual line entry.
Audatex – Flex Additive Materials NOT INCLUDED

Some repairers may experience a bill payer stating that “Flex additive Materials are included in Audatex”.
Estimating Tip: CCC, Mitchell and Audatex: Rivnut, Rivstud, Nutsert and misc Attachment Hardware.

Some replacement panels may require additional mounting hardware for attached components.
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Upcoming Events
The Value of Workers' Compensation Return to Work Program - October 21 from 12:00PM - 1:00PM EST
Webinar with Nick DiCola of AmeriTrust and get all of your WC questions answered. Event is FREE for all who register in advance.
NC Auto Apprentice Webinar - October 29 from 12:00PM - 1:00PM EST
Program overview from Shante Bell of NC Apprentice. Join current shop owners with an apprentice for a live Q&A. Event is FREE for all who register in advance.