How to change the date or time of a performance

How to create a list of bar codes for a promoter

We have upgraded the Scantix app for iOS

Did you get an email from Authorize.net?

Support team extensions

Need to change the date or time of a performance?

Occasionally, a performance is rescheduled to a new date, time or both.

It's quite simple and quick to make the change in Wintix. The changes made to dates and performances times will be automatically displayed on your online portal in Webtix. You can learn how here.

Need to send a list of bar codes to a promoter?

All you need to do is run a Scantix bar code report to a DBF file and email it!

Here are the easy instructions!

Center Stage Software has upgraded the Scantix app for iOS

There has been a major change in how iPhones scan. Apple has found some vulnerabilities in the camera, so our clients using iphones with Scantix are experiencing their iphones are being locked out of scanning tickets. 

We have rebuilt the Scantix app for iOS to be compatible with the changes that Apple has implemented.

Here is the link to the Scantix app for iOS.

Though our clients using Android phones or Zebra scanners have not experienced any issues, we are in the process of upgrading Scantix for those users, as well. We will notify our Android users when the upgrade is ready.

Here's our Help Desk post about using Scantix with an Android or iPhone.

Please make sure you have Android OS version 13 on your Zebra TC 21 scanner

Here's more information on using Scantix with a Zebra scanner, made for the job of scanning tickets.

Here is some general information about Scantix.

Did you recently get an email from Authorize.net

regarding security and certificates?

If you use Authorize.net as a payment gateway, you may have received one or two emails from them between September 26 and October 9.

They contained some mysterious sounding things such as SSL, TSL, and AFDS.

These emails don't concern Wintix, but as a courtesy to our clients, we've put these emails on our Help Desk, as well as information as to what, if anything, you need to do.

Read more here.

What were those support team extensions again?

831-920-1254

FOR WINTIX AND WEBTIX SUPPORT:

DAVID ext. 1

DJ ext. 2

FOR SEATING PLAN SUPPORT:

PEGGY ext. 3