October Newsletter 🎃

Upcoming Industry Events

October 6-9

GoWest MAXX - Aurora, CO

October 13-16

ELEVATE - St. Louis, MO

October 15-17

CCUCC Collections & Lending Conference - Anaheim, CA

October 25-27

Small Credit Union Conference - Baltimore, MD

October 27-28

CU Management & Lending Workshop - Knoxville, TN

Registration is Still Open For
CU Management & Lending Workshop!

Hosted by ISI

Ready to bring fresh ideas, stronger leadership, and innovative lending strategies back to your credit union? Join us October 27–28 in Knoxville, TN and be part of the conversation shaping success in 2027.

Industry News

Major Lenders Pull Back from Non-Prime Auto as Losses, Delinquencies Reshape Dealer Finance

Major lenders are continuing to pull back from near-prime and non-prime auto lending as rising delinquencies, credit losses, and capital requirements put pressure on portfolio performance. Truist recently exited the segment, selling its $5.5 billion near-prime auto loan portfolio and citing limited profitability.

The shift is expected to make financing more challenging for borrowers with weaker credit profiles, who may face higher interest rates, larger down payments, and stricter underwriting requirements. As traditional lenders scale back, credit unions and specialty finance providers may see increased demand.

For lenders and collections teams, the trend underscores the importance of balancing credit accessibility with risk management while maintaining portfolio quality in an evolving auto lending environment.

Read Full Article

creditandcollectionsnews.com

50% of Insured Americans Avoid Filing Auto, Home Claims

Rising insurance costs are causing many homeowners to think twice before filing claims. A recent LendingTree survey found that half of insured Americans have avoided filing a home or auto claim due to concerns about premium increases, policy nonrenewal, or claim denials. As a result, many choose to pay for repairs themselves or delay needed work.

The survey highlights growing affordability pressures in the insurance market, as homeowners weigh repair costs against the risk of higher premiums. While avoiding a claim may seem like a cost-saving measure, many respondents reported financial stress, unexpected out-of-pocket expenses, and regret after choosing not to file.

Read Full Article

repairdrivennews.com

What Others Are Saying About ISI

"Thank you for being such a great and helpful team!"

Assemblies of God Credit Union

See what other Raving Fans are saying about ISI!

Celebrating Milestone Anniversaries This Month

We are thankful for our lender partners, who are essential to our continued success! Listed below are those celebrating milestone anniversaries with ISI this month!

Celebrating 15 Years

Census Federal Credit Union

Celebrating 5 Years

Hometown Federal Credit Union

Data/Industry Trends

Average Car Insurance Rates as of September 2026

Car insurance rates held steady nationwide in August 2026, with drivers paying an average of $187 per month for full coverage and $98 per month for liability coverage, according to Insurify. Although national trends have stabilized, premiums continue to vary by state based on factors like severe weather exposure, repair costs, traffic density, and theft rates.

Read Full Article

insurify.com

New Credit Score Rule Could Save 1 in 4 Borrowers $23,800

Fannie Mae and Freddie Mac now allow lenders to use VantageScore 4.0 alongside traditional FICO scores, giving some borrowers access to better mortgage pricing and approval opportunities. Industry estimates suggest one in four borrowers could see improved loan outcomes, with potential savings of up to $23,800 over the life of a mortgage.

Read Full Article

creditandcollectionsnews.com

October Holidays, Fun Facts, and Folklore!

As October arrives, it's time to enjoy crisp autumn air, colorful fall scenery, and all the seasonal traditions that make this month special. Discover helpful fall tips, comforting recipes, festive activities, and creative ideas to help you embrace everything October has to offer.

Everything you need to know about October

almanac.com

Why Your Collection Strategy Matters as Much as Your Coverage

Collateral protection insurance safeguards a lender when a borrower's auto insurance lapses, but placing coverage is only part of the picture. Uncollected premiums become a cost the institution absorbs, and delinquent CPI accounts are often among the riskiest loans in the portfolio. A consistent strategy protects the balance sheet, supports compliance, and helps borrowers get back on track.

Strategies that work

Reach out early. A quick call, text, or email after an insurance notice can fix many lapses before CPI is ever placed.

Make proof of insurance easy. Offer simple ways to submit proof of insurance, and process refunds promptly when coverage is reinstated.

Offer workable payment options. Adding the premium to the loan balance or setting up a short payment plan often works better than demanding a lump sum.

Train and document. Make sure collectors understand CPI coverage and claims reporting, record every contact, and review trends regularly with your CPI provider.

The bottom line: CPI is a safety net, and a thoughtful collection strategy keeps it strong.

President

ISI

tmaccurdy@isicpi.com

704-957-5024

Connect with Us:

Contact Info:

Phone: 800-749-5440

Email: management@isicpi.com

Website: insurancesystemsincorporated.com

ISI is an administrator of Collateral Protection Insurance (CPI) and Blanket Lenders Single Interest (BLSI) for financial institutions. We provide insurance, lending, and marketing products to the financial institution marketplace. Our mission is to deliver the best products and services in the industry through responsive service, comprehensive coverage, and advanced technology. We combine the lender's vision and our proven plan to create a portfolio that matches the lender's needs for a successful program and partnership.