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TODAY: Webinar on Leading a Successful Turnaround in Higher Education

Join us Today at 12 PM ET / 9 AM PT for an interactive conversation featuring John Scaringe, President and CEO of Southern California University of Health Sciences, and Senior Consultants Bob DeColfmacker and Kathryn Dodge to explore:


🔶 Early warning signs that signal a turnaround is needed

🔶 How to engage and communicate with stakeholders

🔶 Balancing financial discipline with academic integrity

🔶 Practical strategies to sustain momentum and avoid backsliding

This webinar builds on insights from Bob's recent blog, The Independent College Turnaround, a must-read for leaders preparing their campuses for long-term success. Whether you’re a president, trustee, or senior administrator, you’ll leave with clear strategies to move your institution beyond survival toward stability and growth.

Higher Education News

New FAFSA Is Easier, But Families Still Need Help Navigating It

According to Sallie Mae's How America Pays for College 2025 survey, even though 64% of respondents find the new 2025 version of the FAFSA easier to use, nearly 3 out of every 5 filers (58%) said they needed help completing the form. People filling it out for the first time most often turned to friends and family (26%) or the FAFSA help page or hotline (17%). Even with a streamlined process, students, their families, and guardians still require guidance.


Our higher education institutions should bridge this gap by hosting FAFSA information sessions, webinars, or community nights. These events help families understand how aid really works, breaking down the difference between grants, subsidized and unsubsidized loans, and how "sticker price" is often not the price most students pay. These events build trust between higher education and the local community, open doors, strengthen access, and illustrate to prospective students and their families that affordability is real and achievable. Some examples:


🔶 Calvin University's FAFSA Webinar

🔶 Colorado State University's Parent & Family Financial Aid Series

🔶 New England College's Filing Events


For many students, the first step toward college isn't submitting the FAFSA; it's believing they can afford it. Even basic information sessions and conversations can help.

Test your Knowledge


Today, October 14, marks the anniversary of Jim Hines becoming the first man ever to break the “ten-second barrier” in the 100-meter sprint, clocking an incredible 9.95 seconds at the historic 1968 Mexico City Olympics.


That historic run not only set a world record, but it was also the first officially recorded electronically timed 100-meter dash.


Before his Olympic glory, Hines was a standout sprinter at which Texas university?


A) Texas Southern University


B) Southern Methodist University


C) University of Texas


D) Rice University


Look at the end of this newsletter for the answer!

How to Conduct a Fall Board Retreat: Turning Reflection into Strategy

A board retreat is a highly effective tool for aligning leadership around mission, strategy, and sustainability. When designed thoughtfully, retreats can transform from mere symbolic gatherings into catalysts for institutional renewal. Below are key planning steps Presidents, Board Chairs, and support teams should take to hold an effective retreat this fall.


1. Establish the Purpose

A successful retreat begins with a clear, shared purpose. Boards should resist the temptation to treat the event as an unstructured brainstorming session. Instead, presidents and board chairs should define two to three central questions that demand long-range thinking:

🔶 How well is the institution fulfilling its mission in today's market?

🔶 What does our financial position reveal about future capacity?

🔶 Which strategic choices will ensure institutional viability over the next five years?


When trustees understand why they are meeting, discussions remain focused and generative rather than diffuse or defensive. If your board tends to go off topic, or if you have a larger board that requires more structure for discussions, consider bringing in an expert facilitator.


2. Choose the Right Timing and Setting

According to Harvard Business Review, mid-October to early November is the ideal time for higher education boards, following an academic calendar year budget cycle, to hold a retreat. Year-end financial audits are complete, fall enrollment numbers are mostly confirmed, and the next budget cycle is just beginning. This allows the board to connect audited data to enrollment outcomes and strategic decisions for the coming year.


The retreat should take place off campus or in a neutral venue, ideally one that encourages open conversation and minimizes daily distractions. The environment plays a crucial role: an informal setting promotes honesty and creative thinking. Most often, being in or near an airport makes traveling for out-of-town Board members easier.


3. Prepare Thoughtfully

Preparation determines the quality of dialogue. Leadership should circulate concise, visual materials one to two weeks in advance:

🔶 A financial presentation and dashboard showing trends in revenue, expenses, and reserves

🔶 Program-level summaries that breakdown enrollment, sticker price, real cost, discount rate, and margins

🔶 High-level scans of demographic, policy, and/or market shifts should be prepared to inform the conversation


Trustees should come ready to interpret, not memorize, the data. The president and CFO should frame key findings as strategic questions, not line-item reviews. This helps the Board not delve into questions or suggestions about the management or operations of the campus.


4. Structure the Agenda Around Learning and Dialogue

Retreats work best when the agenda alternates between data sharing and collaborative discussion. A sample one-day structure might include:


Morning: Context and Clarity

🔶 Opening remarks from the president and board chair outlining the retreat's purpose

🔶 Presentation of audited financials and enrollment data from the CFO framed as "What are we seeing?" rather than "What went right or wrong?"

🔶 Discussion on this data in the context of institutional mission, strengths, and vulnerabilities


Afternoon: Strategy and Synthesis

🔶 Cross-functional breakout groups tackling two to three key themes (financial sustainability, enrollment growth, academic portfolio, market position and brand, etc.)

🔶 Report-outs from groups with cross-cutting recommendations

🔶 A concluding session to identify three to five actionable priorities for the next academic year


Effective retreats replace presentations with participation, inviting trustees to co-create strategy rather than merely react to reports.


5. Integrate Program Review and Cost Analysis

Understanding the actual performance of academic and administrative programs/departments is essential. Retreats are an ideal forum for introducing or reviewing program assessments that integrate:

🔶 Mission alignment: Does each program advance the college's distinctive purpose?

🔶 Market relevance: What is current and projected student and employer demand?

🔶 Financial contribution: What is the net for tuition revenue and cost on each program?

🔶 Quality indicators: How do outcomes compare with institutional goals? Student goals? Employer goals?


By linking these insights to audited financials, boards can make informed decisions about where to invest, redesign, or scale back, without reducing the conversation to cost-cutting alone.


6. End with Action and Accountability

The most common mistake colleges make is allowing a retreat to end without next steps. The final hour should focus on translating ideas into commitments:

🔶 Identify who is responsible for each follow-up action

🔶 Schedule a mid-year progress check

🔶 Integrate retreat outcomes into the next board agenda


When retreats conclude with clear accountability, they reinforce a culture of execution and trust between trustees and administration. For colleges, where each decision holds significant importance, the board retreat is not just an annual ritual; it is a strategic necessity. When executed effectively, it bridges the gap between mission and financial sustainability, aligning numbers with purpose and reflection with action.


Our experience indicates that boards that engage in structured, data-driven retreats tend to make better decisions, foster stronger relationships, and support their institutions during uncertain times.

The Stevens Strategy Synopses

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Blog: Why Inefficiency Persists Within Higher Education

Colleges are (or should be) mission-driven, but too often, they’re not managed efficiently. Inefficiency isn’t about people working less; it’s about systems that make it harder to work effectively. Common pitfalls are: 


🔶 Poor governance blurs accountability and slows decision-making

🔶 Organizational silos make collaboration and innovation complex

🔶 Rising fixed costs and stagnant enrollments strain agility

🔶 Efforts to “do more with less” often erode morale and mission alignment


In our recent blog, Senior Consultant and Researcher Michael Townsley explores why inefficiency persists in higher education and how presidents, provosts, CFOs, and Boards can begin to address the underlying factors holding institutions back.


Efficiency doesn’t mean cutting corners; it means aligning mission, management, and measurement to achieve results that matter.

Reminder: From Crisis to Clarity Webinar

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info@stevensstrategy.com


Grantham, NH 03753


Quiz Answer: A) Texas Southern University


While studying at Texas Southern University, Hines captured the AAU 220-yard title in 1966 and the 100-yard dash at the NAIA championship in 1967. That same year, he matched the world record of 9.1 seconds in the 100-yard dash at the California Relays in Modesto. Hines was elected to the Texas Sports Hall of Fame in 1994.


In his later years, he dedicated himself to mentoring young athletes and promoting youth sports programs in Houston, Northern California, and across the country.


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