Kentucky Local Technical Assistance Program

October 8, 2024

Check Us Out on www.kyt2.uky.edu

We've moved! Check out our new website at kyt2.uky.edu. Redesigned with you in mind, our new site showcases the programs and services we offer in an easy-to-navigate, searchable format. There you can find trainings, local government services, technical information, and more.

Make sure you bookmark our new site so you can follow us for new training announcements, legislative news, and updates.

Check back to the website later this week for a fun contest where we'll be giving away must-have T2 swag.

If you're on our mailing list, be on the lookout for a fun mailer to announce our move. To join the mailing list, email brittany.cloyd@uky.edu.

The KTC FY 2024 Quarter 4 Report is out. View it here.

Join Our Webinar Wednesday for Tips on Defusing Hostile Customers

Quality customer service should be the norm, not the exception. Giving exceptional customer service is a learned skill and this webinar teaches an overview of customer service techniques that will benefit all areas. It presents examples from real life experiences that help you learn how to deal with angry customers and complains, the top ten keys for diffusing unhappy customers, and learning the communication styles that work best with customers.

Defusing Hostile Customers & Clients

October 9, 2024 | 9:00 am - 10:00 am

Webinar Wednesdays follow two informational tracks: Soft Skills & Transportation. These topics are applicable to transportation professionals and decision makers. They are approved by the Department for Local Government (DLG) for the County Elected Officials Training Incentive Program. Webinar Wednesdays are worth one professional development hour.

Become a Champion for R oad Safety in Your Community

Road Safety Champions prioritize safety and are motivated to implement safety improvements that reduce fatalities and serious injuries on rural and local roads. Aspiring Road Safety Champions take core courses as well as trainings specific to their line of work.

Most Road Safety Champion Program webinars are held via Zoom from 9:00-11:00am. Road Safety Champion Program Zoom webinars are approved by the Department for Local Government (DLG) for the County Elected Officials Training Incentive Program. Webinars are worth two credit hours.

Browse the program requirements on the Road Safety Champion webpage and register for upcoming webinars today.

Countermeasures for Road Safety

October , 2024

9:00 am - 11:00 am

Road safety countermeasures are actions taken to improve transportation safety and therefore decrease the number of injuries and fatalities. These countermeasures can consist of infrastructure, behavioral, or programmatic/policy implementation. This two-hour training will provide an overview of safety countermeasures applicable to local roads with an emphasis on low-cost practices.

Discussions include Crash Modification Factors (CMFs), systemic safety analysis, and factors for evaluating and selecting countermeasures.

Nearing the End of Your

Roads Scholar or Road Master Journey?

Roads Scholar/Road Master Graduation dates will be announced soon. Individuals who think they are eligible for graduation should reach out to ensure all requirements are met. Contact Ginny Anderson to verify your record.

Ginny Anderson

Roads Scholar/Road Master Coordinator

(859) 257-4509

virginia.anderson@uky.edu

Last Call for Understanding the Differences in People

Due to popular demand, we have added a session of Understanding the Differences in People, a required course for the Roads Scholar Training Program. This is the last offering for 2024.

If you still need this course, register here.

October 15, 2024

Zoom

Congratulations to the 2024 Nationals Roadeo Overall Champion Joe Eaded from MSD, with a 2nd place finish in the backhoe event time 1.09, and 2nd place finish in the excavator event with a time of 1.17. Eaded received the first place title for the second year in a row.

Attend the APWA Kentucky Chapter Conference in November for two event-packed days of conference sessions, expo hall vendors, and equipment demonstrations.

November 6-7, 2024

Sloan Convention Center | Bowling Green, KY

Visit the T2 Exhibit at the KACo Conference

Stop by our booth in the KACo Exhibit Hall at the upcoming conference to pick up training announcements, grab the latest newsletter, or submit an "Ask an Engineer" request.

50th Annual KACo Conference & Exposition

November 13-15, 2024

Galt House Hotel | Louisville, KY

Pictured above: Recent inductees into the Kentucky Transportation Hall of Fame

Kentucky Transportation Hall of Fame Opens for Nominations

The Kentucky Transportation Center established the Kentucky Transportation Hall of Fame in 1990 to formally recognize people whose professional contributions have significantly improved the safety, quality, and efficiency of the Commonwealth's transportation systems. Both public and private sector practitioners from all transportation modes are well represented in the Hall of Fame.

Nominations for the 2025 Inductees are already open. Please visit KTC's Kentucky Transportation Hall of Fame webpage to fill out an online for or mail/email a printable form. Nominations will close in mid-November and the Hall of Fame ceremony will take place at the Kentuckians for Better Transportation Conference, January 22-24, 2025.

KTC Research:

Guidebook for Project Management

Project development encompasses all the work activities needed to move a transportation project from concept and project initiation to construction letting. Developing projects efficiently requires the adoption of sound project management practices. Today’s entry- and mid-level project managers have more responsibilities than ever but lack a trusted source of guidance to help them manage projects from development through completion.

The objective of this study is to produce a comprehensive Project Management Guidebook for project managers that captures the knowledge of experienced project managers and best practices — from both the Cabinet and other transportation agencies a guidebook that 1) documents proven strategies for navigating a variety of project types (including bidding methodologies, etc.), and 2) can be used by entry- and mid-level project managers to develop and follow an appropriate project workflow.

Get the full Research Report contents.

What's Going on at Your Agency?

Want to be featured in our

monthly eNewsletter? Email brittany.cloyd@uky.edu

with your story.

Kentucky LTAP | www.kyt2.com