Quarterly News and Updates

December 2025

Table of Contents

• Clinical Updates
• Upcoming Events & Training Opportunities
• Family PACT Enrollment
• Family PACT Policy Updates
• Medi-Cal Bulletins
• Contact Us & Helpful Resources

New HPV Test Added

Effective February 1, 2026: CPT code 87626 (detection test by nucleic acid for Human Papillomavirus (HPV), separately reported high-risk types) has been added as a benefit under the Family Planning, Access, Care, and Treatment (Family PACT) Program. 

Prior to February 1, 2026, diagnostic testing for HPV is covered using CPT codes:

•  87624 (Human Papillomavirus [HPV], high-risk types [e.g., 16, 18, 31, 33, 35, 39, 45, 51, 56, 58, 59, 68])
• 87625 (Human Papillomavirus [HPV], [types 16 and 18 only, includes type 45, if performed])

HPV Testing is discussed in the following sections of the Family PACT Policies, Procedures and Billing Instructions (PPBI) Manual, which will be updated with the new CPT code in 2026:

• Benefits: Family Planning-Related Services (ben fam rel), see pages 5-6.
• Laboratory Services (lab), see page 39.
• Benefits Grid (ben grid), see pages 21, 35, 36, 37  

December: National AIDS Awareness Month

December is National AIDS Awareness Month, with World AIDS Day on December 1st. This is an opportunity for every community and individual to honor the more than 40 million people around the world who live with HIV/AIDs and remember those we have lost from AIDS-related illness.

Governor Gavin Newsom has proclaimed December 1, 2025, as World AIDS Day in California for the first time, highlighting the state's commitment to fighting HIV/AIDS, contrasting with federal inaction, and supporting initiatives for treatment, prevention, and ending stigma, building on recent laws expanding HIV care access. For more information, the proclamation can be found here: World AIDS Day Proclamation

Family PACT resources for clients:

• Sexually Transmitted Infections: HIV Facts (English | Spanish)
• All About the External Condom (English | Spanish)
• All About the Internal Condom (English | Spanish)
• All About Condoms and Spermicides (English | Spanish)

California Department of Public Health (CDPH) resources:

• Office of AIDS (OA)

o  OA Homepage

o  PrEP Assistance Program: PrEP-AP Main Page

• STD Control Branch: CA STI Screening Recommendations, including HIV

January: National Cervical Cancer Awareness Month

Save-the-Date:

Comprehensive IUD and Contraceptive Implant Placement Training

This is a two-day hands-on training where providers build skills and confidence in intrauterine device (IUD) and contraceptive implant services. Participants will earn Continuing Medical Education (CME) credits through expert clinical instruction and hands-on practice designed to expand access to long-acting reversible contraception (LARC) across California.



• April 9-10, 2026

Registration coming soon.

New SRH Training Opportunities

All members of the healthcare team deserve access to high quality, evidence-based Sexual and Reproductive Health (SRH) training to their scope of practice. The Reproductive Health Service Corps (RHSC) is a landmark State of California funded program to establish education and training opportunities for eleven healthcare professions in reproductive justice informed SRH care. 

Educational opportunities are available for: certified nurse midwives, community health workers, doulas, licensed vocational nurses, medical assistants, nurse practitioners, paramedics, pharmacists, physician assistants, physicians and registered nurses. These initiatives include certificated didactic curricula, interactive workshops, virtual learning, and individual clinical training placements.

To learn more about the wide array of training opportunities for existing and aspiring healthcare professionals explore the RHSC programs here.

The Family Planning, Access, Care and Treatment (Family PACT) Portal is the current client enrollment and transaction services platform. The Family PACT Portal simplifies and streamlines the eligibility process for Family PACT clients. The Family PACT Portal consists of the Client Portal and the Provider Portal.

• The Client Portal allows users to create accounts, apply for Family PACT, and manage their enrollment status online.

• The Provider Portal enables Family PACT providers to efficiently enroll and recertify clients.

To access the new portal, providers are required to update their site certifier contact information in the Provider Application and Validation for Enrollment (PAVE) Portal to receive their login credentials.

December 2025

Effective December 8, 2025, the Family PACT Portal was updated to enhance efficiency in creating accounts for Site Certifiers and Provider Staff. Additionally, improvements were implemented to streamline the client enrollment and eligibility reaffirmation process. These updates included the following: 

• Reaffirm Eligibility Button: A reaffirm eligibility button for Providers to reaffirm client eligibility during each visit to confirm a client’s current eligibility status has not changed. A case note will be auto generated after reaffirming client eligibility at each visit, stating, “The client’s eligibility has been reaffirmed."
• Provider User note: This will fulfill the "Affirming Eligibility Each Visit" requirement in the Client Eligibility Section of the Family PACT PPBI: Client Eligibility (Client Elig): page 6

• Social Security Number (SSN) Notice: A notice for the SSN field in the client application section has been added indicating that not having an SSN will not impact the ability to receive services. 

• Health Coverage Section Tooltips: Medi-Cal Share of Cost (SOC) and Other Health Coverage (OHC) deductible tooltip has been added. The SOC tooltip describes what a Share of Cost is. The OHC Deductible tooltip provides an example of a deductible when applied to client’s covered health care services.  

• Access Code: The access code has been extended from 24 to 48 hours to provide more flexibility to new Site Certifiers and Provider Staff when creating a Portal account.  

October 2025

DHCS implemented Senate Bill 1131, allowing one site certifier to oversee up to 10 service locations for the designated clinic types for the Family PACT Program.

The Family PACT Portal was updated to reflect these changes. These updates serve as user functionality enhancements, focusing on expanding site certifier and provider staff site location limitations while adding more flexibility when editing or changing accounts. These updates included the following:

• Site certifiers will navigate and switch to multiple site locations that they are associated with on the Access Management Dashboard.
• Site certifiers and provider staff can be associated with multiple site locations that can be viewed when creating an account or in account settings.
• Site certifiers will edit, resend, revoke, disassociate and deactivate other site certifier and provider staff accounts.
• Site certifier capabilities can be granted to provider staff at the same site location making them entitled provider staff.
• Notifications will be sent to active site certifiers when site locations are associated/disassociated and to provider staff when entitlements are granted/removed.
• Site certifiers and provider staff will designate the site location they’re working from.
• Provider User note: Refer to the Family PACT Provider Enrollment webpage and the Provider Enrollment and Responsibilities section of the Family PACT PPBI for additional guidance.  
• Provider Enrollment and Responsibilities (prov enroll res): page 9

May 2025

The Family PACT Portal was updated to reflect feedback received from users post-launch. These updates included the following: 

• Account creation/account settings emails can now be sent in Spanish (in addition to English).
• Users are allowed to optionally enter the +4 digit when they are providing an address.
• California is always the default state in the state dropdown list.
• The income calculation logic will use the monthly Federal Poverty Levels (FPL) amounts given by the Centers for Medicare & Medicaid Services (CMS) instead of annual FPL amounts.
• The digital HAP card will have the functionality to allow a client’s name to be updated on the HAP card if the name is updated as part of a Report A Change (RAC), Recertification or Reapply.

Family PACT providers must recertify their enrollment into the program every five (5) years or as directed by the Department of Health Care Services (DHCS). A complete application, including all required documents, must be submitted through the PAVE Provider Portal. If you’ve received a recertification letter via postal mail or email, please respond promptly to continue billing for Family PACT services.

For more information, visit the Family PACT Provider Enrollment webpage, Provider Enrollment and Responsibilities section of the PPBI, or email ProviderServices@dhcs.ca.gov with any questions.

In October 2025, Family PACT published updated policy to implement Senate Bill 1131, allowing one site certifier to oversee up to ten service locations for the designated clinic types specified in Family PACT PPBI Manual, Provider Enrollment and Responsibilities section.

Providers planning to appoint one site certifier to oversee multiple locations must:

1. Agree and sign the updated Family PACT Program Provider Agreement (DHCS 4469) and
2. Complete and submit a Site Certifier for Multiple Sites Declaration Form (DHCS 4475), which DHCS will review for approval.

Note: Each service location listed on the DHCS 4475 must reflect the designated site certifier in PAVE before approval.

October 2025 Family PACT Bulletin 217

Effective for dates of service on or after October 1, 2025, the rate has been updated for the following HCPCS codes:

An Erroneous Payment Correction (EPC) will be implemented to reprocess claims with dates of service on or after the effective date of this billing policy, that were appropriately submitted based on the guidance published in this article but erroneously paid because Medi-Cal had not yet implemented the system changes to support appropriate adjudication. Providers may also elect to use this updated billing policy to correct and resubmit previously denied claims as described in the CIF Submission and Timeliness Instructions section of the Provider Manual.

December 2025 - Family PACT Bulletin 219

The Medi-Cal Subscription Service (MCSS) is a free service that keeps you up-to-date on the latest Medi-Cal news. Subscribers receive subject-specific emails shortly after urgent announcements and other updates post on the Medi-Cal website.

Medi-Cal Subscription Services - MCSS