Volume 7 | October - December 2024 | |
Quarterly News and Updates | |
The Office of Family Planning (OFP) newsletter gives you the latest resources, news, and information in family planning and family planning-related services to support your important work. | |
Launching January 13, 2025 | |
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What Is the Family PACT Portal?
The Family Planning, Access, Care, and Treatment (Family PACT) Portal is designed to simplify and streamline the eligibility process for Family PACT clients. The portal consists of the Client Portal and the Provider Portal.
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The Client portal is designed to enhance the user experience for applicants and clients by allowing them to easily create accounts, apply for Family PACT, and manage their enrollment status online.
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The Provider portal enables Family PACT providers to efficiently enroll and recertify clients.
Getting Ready for Go-Live:
Below are the key callouts and actions Providers need to be prepared to act on at go-live on January 13, 2025.
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Phase 1: Training
Providers now have access to portal training in the Online Training Center.
Guides and short system demonstration videos will be available soon for reference.
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Phase 2: Create Account
Site Certifiers will receive an email on Sunday, January 12, 2025 titled "Create Your Family PACT Account - Action Needed." The email will include an access code valid for 24 hours to create an account. If the account is not created within that time, a new access code will be sent every 24 hours for a limited period.
The current Health Access Programs (HAP) Client Eligibility System will be disabled on February 2, 2025. After this date, all client enrollments and changes will be processed exclusively through the new portal.
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Phase 3: Delegating
Once the Site Certifier has set up their account in the Family PACT Portal, they can add a Staff Account to support, manage, and delegate as needed.
Adding new Provider Staff accounts will help with account security and reduce password sharing.
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Phase 4: Support
If you have trouble with resetting your account password or have blocked your account due to multiple failed one-time-password (OTP) attempts, contact Covered California Service Center: (800) 906-8521
For all other support questions, contact DHCS OFP: (916) 650-0414 or OFPStakeholder@dhcs.ca.gov.
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Family PACT Provider Orientation | |
The Provider Orientation is a live session conducted over Zoom that provides an overview of comprehensive family planning and resources, program benefits and services, client eligibility, provider responsibilities, and provider compliance. Only the site certifier (medical director, physician, physician assistant, certified nurse practitioner, or certified nurse midwife) who is responsible for overseeing the family planning services rendered at the service site should register to attend.
- February 13, 2025
- April 10, 2025
Register Here
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In-Person IUD & Contraceptive Implant Insertion Training in Sacramento, CA | |
The training is suited both for providers who have never placed intrauterine devices (IUDs) and implants, as well as those who have experience with IUD/implant insertions and removals, but who want to fine-tune their skills. The training includes information about patient method selection, counseling and consent, techniques for the use of instruments during placement, and instruction in the insertion of each type of IUD and contraceptive implant currently available in the U.S. Medical doctors, physicians, physician assistants, certified nurse practitioners, and certified nurse midwives are encouraged to attend.
Register Here
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CPT® Codes for Family PACT Updated in Evaluation and Management (E&M) Office Visits | |
Effective retroactively for dates of service on or after October 1, 2023, the Family PACT Program has updated the policy for Evaluation and Management (E&M) CPT® codes 99204 (new patient) and 99214 (established patient) to allow the billing of these codes for males without restrictions.
September 2024 Family PACT Bulletin 204
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Rates Update for Specific Healthcare Common Procedures Coding System (HCPCS) Codes | |
The DHCS has updated rates for the Healthcare Common Procedure Coding System (HCPCS) codes A4269, J3490, and J7304 for the Family PACT Program for the third quarter of 2024.
These rates are effective for the following contraceptives:
- Contraceptive vaginal gel ($334.41)
- Oral, ulipristal acetate, 30 mg ($37.21)
- Oral, levonorgestrel, 1.5 mg ($6.83)
- Injection, medroxyprogesterone acetate, 150 mg/ml ($33.84)
- Patch, contraceptive, hormone-containing, each ($40.19)
- Patch, contraceptive, hormone-containing, each ($65.32)
September 2024 Family PACT Bulletin 204
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Rates Update for Specific Contraceptive HCPCS Codes | |
Effective for dates of service on or after October 1, 2024, the rate for the following HCPCS codes has been updated:
- A4269 with modifier U5 (contraceptive vaginal gel, Phexxi® [lactic acid, citric acid, and potassium bitartrate])
- J7304 with modifier U1 (patch, contraceptive, hormone-containing, each; Xulane)
- J7304 with modifier U2 (patch, contraceptive, hormone- containing, each; Twirla)
- J3490 with modifier U5 (oral, ulipristal acetate, 30 mg)
- J3490 with modifier U6 (oral, levonorgestrel, 1.5 mg)
- J3490 with modifier U8 (injection, medroxyprogesterone acetate, 150 mg/ml)
December 2024 Family PACT Bulletin 207
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Paragard Intrauterine Copper Contraceptive Single-Hand Inserter | |
The DHCS is notifying providers that a single-hand inserter is now available for use with Paragard (intrauterine copper contraceptive), resulting in a new National Drug Code (NDC). Effective for dates of service on or after August 28, 2024, providers are to bill for HCPCS code J7300 with the appropriate NDC:
- Original NDC: 59365-5128-01
- Single-Handed Inserter NDC: 59365-5129-01
Refer to the training videos regarding the insertion and removal of the Paragard intrauterine contraceptive.
December 2024 Family PACT Bulletin 207
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Updated Licensed Midwives Evaluation and Management Codes | |
Effective for dates of service on or after October 1, 2024, the following E&M codes will no longer be associated with Licensed Midwives (LMs): CPT® codes 99401, 99402, 99403, 99404, 99408, 99409, 99411, 99412, 99450, 99455, 99456, 99473 and 99474.
The E&M CPT codes 99204 and 99214 will become Medi-Cal benefits for LMs.
Updated provider manual sections will be released in a future Medi-Cal Update.
Medi-Cal News September Article
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COVID-19 Vaccines and Vaccine Administration Coverage for Family PACT End-Dated | |
Coverage for COVID-19 vaccines and vaccine administration under the Family PACT Program ended on October 1, 2024.
Medi-Cal Rx News Alert - 9/1/2024
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Changes to the Medi-Cal Rx Family Planning, Access, Care, and Treatment Pharmacy Formulary | |
The below changes have been made to the Medi-Cal Rx Family Planning, Access, Care, and Treatment Pharmacy Formulary, which is posted to the Medi-Cal Rx Web Portal, effective October 1, 2024.
Drug Name: Segesterone Acetate and Ethinyl Estradiol
Description: Additional labeler code (68308) restriction added.
Effective Date: October 1, 2024
Medi-Cal Rx News Alert - 10/1/2024
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Family Planning Patient Rights | |
Effective August 2024, the Family Planning Patient Rights was updated in the Program Standards section of the PPBI manual:
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Client Education Materials | | |
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Client Education Materials | |
Check out the newly updated client education materials in our library of family planning and reproductive health client education materials. All these resources are available to download in both English and Spanish.
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The benefits of contraceptive implants include high efficacy, rapid reversibility, steady hormone release, and a discreet placement site. Find out how to counsel clients on the contraceptive implants.
Clinical Practice Alert: Contraceptive Implants
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Chlamydia and Gonorrhea Screening, Diagnosis, and Treatment | |
The Family PACT Program covers chlamydia and gonorrhea screening, diagnosis, and treatment when provided in conjunction with the provision of family planning services, but not as a stand-alone service. Family PACT has adopted the current guidelines from the U.S. Preventive Services Task Force.
Clinical Practice Alert: Chlamydia and Gonorrhea Screening, Diagnosis, and Treatment
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Program Resources
Department of Health Care Services Office of Family Planning
(916) 650-0414
Family PACT Provider Enrollment Application: PAVE Portal
Online Training Center Learning Management System
Family PACT Provider Locator
(800) 942-1054
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Email Directory
Provider enrollment and recertification inquiries:
Provider training and orientation inquiries:
General questions:
Stakeholder-related inquiries:
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