Guests Discover the Valuable Asset offered by Ohio 211 at the February Lunch-and-Learn

On February 11th, newly elected and returning members of the Ohio Senate and House of Representatives, along with their staff, were invited to the 211 Day Lunch-and-Learn. Leaders from several 211 organizations were in attendance to share information on Ohio 211's efficiency in delivering needed resources to the citizens of Ohio. Ohio 211 handles more than 2,000 calls per day from Ohio residents and are connected to resources for food, housing, work development, mental health and much more. Your constituents can call 888-Ohio-211. To learn more visit Ohio211.org.

United Way of Greater Cleveland celebrated 211 Day with a focus on how it takes the entire organization to make 211 a success.

The celebration began on February 10 when United Way 211 and navigator Catherine McDonald were recognized during halftime of the Cleveland Cavaliers game. On February 11, the organization joined together for a 211 Day of Action to celebrate and raise awareness about 211. The day included the debut of our We Are All 211 video, and a community-wide distribution of our new “Starts With 2-1-1” campaign posters as 25 staff members, senior leadership, and Chomps, the mascot of the Cleveland Browns, distributed more than 350 posters across 23 cities in Cuyahoga County.

ALLEN COUNTY 211 OFFERS NO WRONG DOOR TRAINING

The Area Agency on Aging 3 and Allen County 211 hosted a No Wrong Door event on Wednesday, January 29th, bringing together over 25 community organizations and 90 of their dedicated staff members. These professionals work directly with clients in need of services, whether by phone or in person.

The goal of the No Wrong Door event was to enhance our understanding of each other's roles, ensuring smoother referrals, reducing frustration, and making it easier for community members to access the help they need. Agencies shared educational materials, listened to presentations from highlighted organizations, and gained insights into the importance of customer service and trauma-informed care. The event also provided valuable time for networking and relationship-building, strengthening connections among agencies to better serve our community. Some agencies that presented include:

• Allen County Job and Family Services
• Allen County Board of Developmental Disabilities
• Help Me Grow
• Allen County Family and Children First Council
• Allen County 211
• Allen County Veterans Services
• West Ohio Community Action Partnership
• and more!

Learn more about Area Agency on Aging 3 and Allen County 211 at https://www.aaa3.org/

SHARE THE TAKEAWAY NEWSLETTER WITH YOUR COLLEAGUES

You can share the link with other legislative offices to make sure they have access to our newsletter. The link is: https://lp.constantcontactpages.com/sl/C9bMew2/Ohio211

Ohio 211 Providers

• Area Agency on Aging 3

• Ashtabula County Community Action Agency

• Fairfield County 211

• Mansfield/Richland County Public Library / First Call 211

• Lutheran Social Services 211 Central Ohio

• Help Network of Northeast Ohio

• Helpline of Delaware & Morrow County

• Lifeline, Inc.

• Pathways of Central Ohio

• United Way of Greater Cincinnati

• United Way of Greater Cleveland

• United Way of the Greater Dayton Area

• United Way of Summit & Medina

• United Way of Greater Toledo

In 2001, following the Federal Communications Commission authorization of 211 for the provision of information and referral, the Public Utilities Commission of Ohio (PUCO) gave Ohio AIRS (DBA Ohio 211) responsibility for overseeing the development and management of 211 in Ohio.

Ohio 211 Website

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