During the federal government shutdown, Ohio 211 is here to help. 
Our trained navigation specialists are available 24/7/365 to connect individuals and families— including federal employees and contractors— with local resources for food, rent and utility assistance, childcare, transportation, mental health support, and more. One call to 211 provides quick, confidential guidance to programs in your constituents community so they can navigate missed paychecks, delayed benefits, and other disruptions with trusted and confidential support.

211: A Support in Times of Disaster

United Way of Summit and Medina 211 Director, Brittany O’Neil, co-presented with DJFS State and Mass Care Coordinator, Matt Sturgeon, at the Summit County Domestic Preparedness Steering Committee workshop on September 11, 2025, about how 211 can support local communities in times of disaster.

The citation reads, “Your partnership has been essential in strengthening preparedness and response across Hamilton County.” Operating 24/7/365, 211 helps constituents access food, housing, utility assistance, behavioral health support, and disaster information—reducing strain on public systems and enhancing community resilience. We’re grateful to HCEHSA and our partners for this recognition of our shared service to Hamilton County.

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You can share the link with other legislative offices to make sure they have access to our newsletter. The link is: https://lp.constantcontactpages.com/sl/C9bMew2/Ohio211

Our Ohio 211 Providers

• Ashtabula County Community Action Agency

• Fairfield County 211

• Mansfield/Richland County Public Library / First Call 211

• Lutheran Social Services 211 Central Ohio

• Help Network of Northeast Ohio

• Helpline of Delaware & Morrow County

• Lifeline, Inc.

• Pathways of Central Ohio

• United Way of Greater Cincinnati

• United Way of Greater Cleveland

• United Way of the Greater Dayton Area

• United Way of Summit & Medina

• United Way of Greater Toledo

In 2001, following the Federal Communications Commission authorization of 211 for the provision of information and referral, the Public Utilities Commission of Ohio (PUCO) gave Ohio AIRS (DBA Ohio 211) responsibility for overseeing the development and management of 211 in Ohio. There is no statewide funding of 211 currently. 211 is entirely funded at the local level which means some counties do not have 211 due to lack of local funding. If you are interested in helping to secure statewide funding of 211, please contact president@ohio211.org

Ohio 211 Website

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