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Our mission is enriching lives through such high levels of service and value creation that together, we redefine the standards of excellence in hospitality. | | As peak season ramps up, John Hirt shares how strong leadership turns high demand into high performance. From operations to morale, his perspective is a must-read for turning busy months into big wins. Just like our team pictured here—strapped in, smiling, and ready for the ride—we’re navigating summer with intention. On Deck for Summer sets the compass on progress, teamwork, and momentum across Newport. | | Living Hospitality captures how our teams are turning summer energy into impact—from Fairfield Inn & Suites Charlotte Matthews earning the Shining Apple Award to SpringHill Suites Prince Frederick’s tourism leadership. Also inside: sales wins, wellness challenge, a sweet initiative at Hampton Inn Oceanfront Jax Beach, a standout intern program at Hyatt Place Blacksburg with Virginia Tech students, and warm welcomes to new leaders across the portfolio. | | Cultivating Summer Connections | Summer is upon us—and with it, a fresh wave of guests. Much like the first day of school, this season presents the perfect opportunity to make strong first impressions, win over new travelers, and build lasting connections. | | | |
The Launch of the
Compass Circle Council
We’re pleased to announce the Compass Circle Council, a new peer-led forum where selected General Managers will collaborate on operational challenges, share best practices, and support consistency across Newport hotels. Congratulations to our inaugural members—Akira Mackel, James Childress, Nick Rosenfeld, and Ryan Greene—who were chosen for their leadership, performance, and commitment to excellence. We look forward to the insight and impact they’ll bring to this important initiative.
| | As Apple celebrates 25 years in the lodging industry, I can’t help but reflect on the consistency, clarity, and partnership they’ve modeled from the start. Apple has never been about chasing size for its own sake. Instead, they’ve grown with purpose—thoughtfully, strategically, and always with a clear view of what makes a portfolio successful. | | HSMAI Commercial Strategy Week & HITEC Highlights | Indianapolis set the stage for two dynamic industry events, and Newport was there to take it all in. From emerging AI tools to fresh commercial strategy insights, Whitney and Kirsten returned with ideas and inspiration to fuel what’s next. Stay tuned as we integrate key takeaways into our ongoing support and innovation across the portfolio. See More | | | |
Peer Perspective
learning from our team
From navigating day-to-day operations to empowering her team with confidence and care, Gabrielle Burton brings heart, hustle, and humor to her role as Assistant General Manager at Hilton Garden Inn Columbia/Harbison. A proud graduate of NHG’s LEAP program, Gabrielle shares how she’s grown as a leader, the value of servant leadership, and a few surprising fun facts along the way (hint: dolphin impressions included).
Learn More
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The Newport experience
travel the portfolio
This month’s blog, Sunny Escapes, takes you from Columbia’s lakeside calm to Altoona’s mountain charm—where outdoor adventures and family-friendly moments meet fresh renovations and summer-ready amenities. Whether you're chasing sunshine, deals, or downtime, these cool stays are heating up for July and August. Ready for a refresh?
Sunny Escapes
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We believe that great service starts with great people. We're committed to building a team that values collaboration, growth, and excellence in hospitality. If you’re passionate about making a difference and want to grow your career in a supportive environment, Newport is the place for you.
Explore our current opportunities and take the next step in your career journey with us.
👉 View Careers at Newport
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At Newport, we specialize in creating strong partnerships with hotel owners and investors. Our focus is on delivering exceptional service, maximizing profitability, and driving long-term success.
Let’s work together to unlock your property's full potential. Contact Shawn Wallick, our Vice President - Chief Development Officer, to explore how Newport can help you achieve your goals.
📧 Email: shawnw@nhghotels.com
📞 Phone: 757-229-5645
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NEWPORT NEWS | MAY 2025 | VOL 5 ISSUE 4
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