MAKING WCEC PHONE PAYMENTS?
We've enhanced our already FAST, SAFE, SECURE, bill payment process
 
WCEC Customer Service Representatives will no longer accept credit card information via phone after September 1, 2019. Members can still pay by phone but must use the automated system. We're making this change for several reasons, but primarily for our member's protection:
  • Data security is paramount. Eliminating the need for members to share their card information enhances their security.
  •  Card-not-present transactions have a higher fraud rate.
  • Self data entry is much faster and more accurate than 2-party.
WCEC believes in catering to member preferences, and we've made paying by phone even easier. All phone payments can now be made 24/7. Not just during office hours. Just dial 903-763-2203, like always. When the auto attendant answers, press Option 1. You'll be on your way to quickly and securely making a payment.
 
Of course, there are many other options to safely and securely pay your WCEC bills, and we encourage you to explore them.
 
Mobile Bill Pay App
To get the free app, just search for "Wood County Electric Cooperative" in the Apple Store or in the Android Market and then download it. This tool is also one of the fastest ways to report an outage right from your mobile phone! DOWNLOAD THE iOS APP or DOWNLOAD THE ANDROID APP
 
Pay Online at WCEC.org  
Use a credit card or e-check to quickly and securely pay.
E-Bill. A paperless option that reduces paper waste and reduces postal charges.
 
Automatic Bill Pay
Never worry about a late payment. You set all of the parameters yourself.  
 
For all of the above options you'll need to set up an online account. It's quick and easy. Just visit the Account Services Portal to do so.
 
Beyond Electronic 
Simply mail in your payment. Or, you can still always pay in person at the office Monday-Friday 8 a.m.-5 p.m. or at the Mobile Convenience Center at a location near you Monday-Friday 9:30 a.m.- 5:30 p.m. Use cash, check, VISA, MasterCard, or Discover.

  The Learning Continues Even in Summer
 
Ten youth delegates sponsored by WCEC recently attended the 2019 East Texas Rural Electric Youth Seminar (ETREYS) held on the campus of East Texas Baptist University in Marshall. These youth joined 120 other participants, each sponsored by one of nine East Texas electric cooperatives. ETREYS is a leadership camp designed to foster positive ideals, enhance leadership skills, and to teach the cooperative philosophy.
 
The camp schedule consisted of many team building exercises including constructing nineteen wagons that were donated to Shriners Children's Hospital. There were also presentations by outstanding speakers, including retired professional New York Giants football player Keith Davis; former University of Texas El Paso football player Germard Reed, UFC fighter Rashad "Daywalker" and comedian and youth motivator, Shannon Pickard.
 
The delegates that represented WCEC for ETREYS 2019 were Dalton Beal, Lindale; Tahjae Black, Mineola; Isabella Crawford, Alba-Golden; Remington Coleman, Mineola; Kendal McAdoo, Winnsboro; Kobe McAdoo, Winnsboro; Alexis O'Neal, Quitman; Marcus Pollard, Quitman; Stephanie Robertson, Grand Saline; Avery von Reyn, Quitman.
 
Additionally, Kristen McMillian, who was elected in 2018, returned as a Youth Director to help lead the 2019 delegates. 
 
At the seminar, Kobe McAdoo was awarded the Juan D. Nichols scholarship valued at $750 and Isabella Crawford earned a $750 scholarship. Chosen by her camp peers, Alexis O'Neal was selected as WCEC's Youth Director and will return to help lead the 2020 camp.
 
 Safety Tips
 
  Stay Back and Stay Safe
 
Working with electricity can be a dangerous job, especially for linemen. In fact, USA Today lists line repairers and installers as having some of the most dangerous jobs in the U.S. That's why, for WCEC, safety is our No. 1 priority. This is not an empty slogan: Over time, we have created a culture of putting our crews' safety and that of the community above all else.
 
Yes, we strive to deliver affordable and reliable electricity to you, but more importantly, we want our members to be safe and we want our employees to return home safely to their loved ones. This requires ongoing focus, dedication, vigilance-and your help!
 
Distractions Can Be Deadly
While we appreciate all kindnesses and interest in the work of our crews, we ask that you stay back and let them focus on the task at hand. Even routine work has the potential to be dangerous. It takes their full attention and that of their colleagues, who are also responsible for the team's safety. Distractions can have deadly consequences. If a lineman or one of our right-of-way crew members is on or near your property during a power outage, for vegetation management or for routine maintenance, please allow them ample room to work. These small accommodations help protect our crews-and you.
 
We recognize that for your family's safety, you want to make sure only authorized workers are on or near your property. You will recognize WCEC employees by their uniforms and the co-op's logo on our service trucks. You may also recognize our linemen because they live right here in our community. Too, occasionally we employ contractors for routine maintenance and they will likely have a contractor sign on their truck.  
 
Slow Down and Move Over
In addition to giving linemen space while they are near your property, beginning September 1st, the Move Over Law will also pertain to utility works. It requires drivers to  vacate the lane closest to a utility vehicle or slowdown 20 mph below the posted speed (or 5 miles per hour below when the speed is posted at less than 25 mph) if a utility vehicle is stopped on the side of the road and is displaying blue and yellow lights.
 
Working alongside the road is dangerous as a work zone crash occurs every 5.4 minutes across the U.S., and 70% of those each day result in injuries. There is one fatality each week from these accidents. The linemans' focus is on the work at hand, not on the road, so we ask you to watch out for them.
 
Also, never text and drive-around work crews or any other time! That message can wait, and the momentary distraction can change lives forever.

Keep Poles Clear and Safe
Nails, staples and other attachments to utility poles not only get in linemens' way when they are trying to climb poles, but these foreign objects can also damage their safety gear, exposing them to possible shock or electrocution. Never post signs or attach anything to utility poles.
 
Guy wires may occasionally be inconveniently located, but please leave them alone. The wires provide support for poles, and removing or modifying them can weaken the system, causing poles, power lines and possibly linemen to come crashing to the ground.
 
WCEC's employees are looking out for you. Help them stay safe by returning the favor. Thanks! 
 
 For more safety tips visit our Safety & Consumer Tips 
Energy Efficiency Tips 
 

Routinely replace or clean your air conditioner's filter. Replacing a dirty, clogged filter can reduce your air conditioner's energy consumption by 5 to 15 percent. 
 
 
 
 
 For more energy efficiency tips visit our Energy Savings Center .