Scammers Are Always Trying
During the past couple of weeks several members have received telephone calls from potential scammers. The scammers are calling to demand a credit card number for immediate payment and threatening to cut off the member's electricity if the member does not comply.
If you receive such a call, hang up.
As a general rule, consumers should never give credit or debit card, Social Security, or bank account information to anyone who visits, calls, or sends an email requesting information, without first verifying it. If you receive this type of request, call the cooperative to verify payment schedules and requirements. When calling WCEC, members should use the telephone number provided on their bill or look it up themselves in the phone book. Don't assume that Caller ID can be trusted, because thieves can now use sophisticated technology to mimic credentials.
If you have any concern regarding your account, call us directly M-F from 8:00 a.m. to 5:00 p.m at 903-763-2203.