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OnQ Quarterly - Volume 1, Issue 2
A Look Back at Q1 2015


Join us for informative webinars or on the road at industry events!  For details about where we're headed and available registrations, please click here


Seven out of ten Panamanians haven't heard of the song "Panama" by Van Halen.

In Panama, you can swim in the Atlantic Ocean and the Pacific Ocean in the same day.

Vision, Mission, Values
OnQ's executive team kicked off 2015 by formalizing the Vision, Mission and Core Values of the organization. Town-hall style meetings were conducted to share these important position statements with all of OnQ's associates.

Vision: OnQ is the most trusted global partner, delivering solutions that improve business service processes, yielding unimaginable benefits to its customers.

Mission: To redefine the customer experience through inventive outsourcing solutions. 

Core Values:
Commitment to Quality
Exceptional Work Ethic
Open Communication
Sense of Urgency

OnQ will use these statements and values to guide us in how we conduct business. If you have any questions about the Vision, Mission or Values of OnQ, please contact us.

Innovation Award
In keeping with our value of innovation, OnQ recently launched a new "Innovation Award" to inspire our associates to play an important role in developing creative solutions that enhance the way OnQ conducts business and yields benefits to our clients. OnQ is committed to exceeding expectations and offering creative solutions not found elsewhere.  Award winners will be recognized publicly, so be on the lookout for future announcements introducing our innovators!

OnQ Expansion

In order to meet growing demand from existing and new OnQ clients, OnQ has begun significant expansion of its Contact Center and Labor Outsourcing operation. This project includes expansion of additional office space, including increased training facilities and will significantly increase OnQ's capacity.


RBMA Speaking Sessions
Jack McBride and Thomas Mathews were selected as speakers for the 2015 RBMA Radiology Summit to be held June 7-10 in Las Vegas.  For more information about the conference, please visit www.rbma.org/rs/.
Maximizing Quality to Reduce Costs
If you missed OnQ's complimentary webinar in January, please click below to view at your convenience.

Maximizing Quality to Reduce Costs - January 2015

Employee Appreciation Event
OnQ celebrated the hard work of our associates by hosting a pool party at the Gran David hotel.  A great time was had by all who attended!
Technology University Partnership
OnQ recently met with administrators and professors from the Universidad Tecnol?gica de Panam?, and will begin a partnership with the University to provide opportunities for their students and faculty.
Congratulations Practicum Students
The University of Panama's practicum program requires seniors to work as interns in a company in their chosen field for three months.  Through it's partnership with the University, OnQ hired 11 interns who recently completed their program and have started work as full-time employees.

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