Welcome to Lighthouse Health Plan's monthly Provider Newsletter.
It has been a busy two months since Lighthouse officially launched on Feb 1 as the only Provider Sponsored Network (PSN) managing Medicaid benefits for nearly 27,000 members across the 18 counties of Northwest Florida! As a sampling of our impact, in February we answered 5,833 calls through our call center, provided 862 successful transportation trip legs, and paid 11,665 claims.
I sincerely want to thank you for being part of the Lighthouse network. We appreciate your patience as we work through the many challenges of a start-up.
With the features outlined in this newsletter (electronic claims portal, EDI, single case agreements), we hope to provide you with a more seamless experience as we partner together for better health in Northwest Florida.