How To Know If You're Eligible:
OPTION 1: Call the number on your insurance card and ask if you have Renew Active, One Pass or Aaptiv eligibility. If "yes", ask for your "code". That is all we need! Your code will start with an "A", "S", "B" or "P" and will be followed by 9 digits.
Once you've obtained your code, please (1) email the code to carrollton@osteostrong.me AND (2) send a text to
(469)405-1448 letting us know an email has been sent.
OPTION 2: We are also happy to check for you. Please click HERE to fill out our digital form. Once this form is completed, there's nothing more for you to do. We will respond by email within 5 business days.
OPTION 3: If you do not want to use the digital form, you may also send the following information to carrollton@osteostrong.me and we will check your eligibility for you.
- Full Name (exactly as it reads on your insurance card)
- Membership ID number
- Group number (if it's listed on card)
- Birth date
- Zip Code
VERY IMPORTANT! If you choose to email your information, please include EVERYTHING listed above.
WE KINDLY ASK THAT YOU DO NOT TEXT
US THIS INFORMATION.
PLEASE USE THE FORM LINK (Option 2 above: BEST), OR send us an email to carrollton@osteostrong.me.
We will not be able to do this at your weekly appointment as it is a VERY detailed process, and we do not wish to cause delays in our daily appointment "flow".
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