Welcome to the Mount Pleasant Waterworks' quarterly e-newsletter. Our goal is simple: share updates about your services, helpful tips for your home, and ongoing projects and programs. You're receiving this as a customer or subscriber, and you can opt out at any time.

One Big Drip Tip

Your 2025 Water Quality Report is Here

Image: MPW Operations Manager Greg Hill poses for the front cover of the 2025 Annual Drinking Water Report.

Mount Pleasant Waterworks just released the 2025 Annual Drinking Water Report. It walks you through last year's testing results, where your water comes from, and how it compares to state and federal standards. You'll also find a plain-language breakdown of what we test for and how we work to keep your water safe.

Prefer a paper copy? Call Customer Service at 843-884-9626 and we'll mail one to you.

View the Annual Water Quality Report

Message from the General Manager

Squeezing Every Drop

If you have driven down Highway 17 near Old Course Lane lately, you may have noticed our road signs reading "Our Water for the Next 100 Years." That phrase captures exactly why, in May, our team began drilling the Gramling Aquifer Test Well.

This project is part of our Waterworks 2030 strategic plan, which sets Source Water Sustainability as a core priority. To me, that means we never rely on just one source of water. Instead, we plan ahead so Mount Pleasant always has options.

Crews are now drilling more than 2,500 feet underground to reach the Gramling Aquifer, a water source that has never been tapped in our area before. Over the coming months, we will collect data on its water quality and quantity to determine whether it can one day support our growing community.

This is the kind of work I believe we owe you, so your family can count on clean water for generations to come.

Delivering Excellence.

Preserving Trust.

Enhancing Lives.

F. Allan Clum

Hurricane Season is Here

MPW is ready. Are you?

Wastewater Operations Supervisor Troy Newton smiles standing next to equipment at a wastewater treatment plant.

Image: MPW conducts a tabletop exercise annually to test its Emergency Management Plan.

In case you haven't heard, it's hurricane season in Mount Pleasant. The Atlantic hurricane season is officially June 1 to November 30. If you've lived in the area for a while, you most likely have a general plan in place, even if it only resides in your head. For those new to the area, it’s best to prioritize planning around people, pets and property, precisely in that order.

Mount Pleasant Waterworks follows a similar framework, focusing on two primary areas: protecting essential personnel and safeguarding critical infrastructure. Shannon Whitehead leads that work. As MPW’s Emergency Management & Resilience Director, she oversees the process for making sure your water and wastewater services keep running before, during and after a storm.

A Small Change to Your Monthly Bill

Starting July 1, most residential customers will see about $7 more on their monthly bill.

Mount Pleasant Waterworks' Commissioners approved a 6% rate adjustment for fiscal year 2027, reflecting their commitment to investing in infrastructure and system reliability for the future.

Delivering Excellence means investing in tomorrow — today.

View the Full Rate Schedule now

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Active Project Updates

Water connects us all.

Have a Question? Call 843-884-9626 to speak with a customer service representative during regular office hours. Visit WaterSmart for more information about your account and to view or pay your bill.