I find this a continuing issue for stores. What policy is fair? If I, as a store owner, need to use my phone, is it fair to request my staff that they don't use theirs?
I have talked this over with many store owners. The answer is a resounding "yes".
As a store owner, there are many business contacts that have your cell phone number. In addition, your phone is a resource through the day that helps you grow your business.For your staff, it's mostly a distraction that keeps them from focusing on their main responsibilities. The policy I have come across that I like the most is -
1) No cell phones while clocked in at work.
2) If employees need to use their cell phone, clock out.
3) Staff should make sure that family and friends have the store's main number in case of any emergency.
