Our Free Electronic Services Can Help You During Our Lobby Closing
Thank you for your patience today as we implemented our first day of drive-thru only service. We know that the drive-thru transactions take a little longer and we appreciate your understanding and support as we try to make the best decisions possible concerning the health & well-being of our members and staff.

We would like to again provide you with a listing of our free electronic services that may be of help to you as we go through these temporary changes in procedures. If you are not taking advantage of these services please contact your Member Service Representative by phone or submit your contact information here and someone will reach out to you on our next business day.
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Sign up for our free Electronic Services that will allow you to access your account 24/7.

Contact a Member Service Representative today!
Electronic Options For Accessing Your Mountain Credit Union Account
Rest assured that all direct deposits and pre-authorized debits will continue to be posted as scheduled.
  • MCU Online is our online banking platform. Sign in securely with your secure USER ID and password. MCU Online will allow you to view balances and transaction history, access statements, transfer funds, and make payments. MCU Online is available on your desktop or mobile device.

  • MCU OnCall is our audio response line. Sign in securely with your secure USER ID and password to check balances, hear transaction history, transfer funds, and make payments. You can access MCU OnCall when you dial: 877-699-6328 or 828-456-6474

  • BillPay is a platform within MCU Online that will allow you to pay bills electronically. You can choose to pay a one time bill or set up recurring payments.

  • MCU Mastercard Debit Card allows you to withdraw funds from an ATM or use to purchase items at any merchant that accepts Mastercard. The funds will be debited directly from your checking account.

  • MCU Mastercard Credit Card provides purchases or cash advances with monthly payback terms.

  • Snap-A-Check allows you to take a photo of a check and submit to Mountain Credit Union for deposit.

  • ATMs are located at each of our offices. ATMs at all offices will dispense cash. The ATM at our Waynesville facility will dispense cash and accept deposits.

  • Drop Boxes are available at all of our offices with the exception of Waynesville. The drop-box is in the drive-thru window area and documents or payments can be left in the drop box 24 hours a day/7 days a week.
  • MCU Mobile is a mobile app that can be accessed from your mobile device. Sign in securely with your USER ID and password. MCU Mobile will allow you to view balances, transaction history, transfer funds, and make payments.