Dear Valued Clients and Business Partners,
As the coronavirus has reached Kentucky, we are writing to let you know that McGregor & Associates, Inc. is preparing to handle potential issues. We are continuing to monitor the situation and follow the guidance from the Centers for Disease Control (CDC) and other government officials. We have a Pandemic Plan that has been activated to ensure business continuity. At this time, we have made the decision to allow all employees to work remotely. Prior to this pandemic, close to half of our workforce had remote capabilities, so we do not foresee any disruption in the service you will receive. We are monitoring the situation to determine whether it is necessary to hold all enrollment and/or consultative meetings via conference or video call. Once the date nears, we will be able to better inform you whether we can attend in person or by video conference. Meetings will be scheduled on a first come, first serve basis. We encourage you to conduct as much business through our online portals, email, and fax as possible. We will be checking and processing paper mail on a weekly basis at minimum. If you are currently sending us correspondence or payment via mail, we encourage you to shift to an electronic method. Please let us know if you need assistance with transferring funds via ACH or sending us private data securely. Our team will be available at the phone numbers and emails you are accustomed to using. Should you have any questions or concerns, please call our office at 859.233.4377.
Thank you,
Todd Wetzel, President
McGregor & Associates, Inc.