Final Words of Wisdom – PLAN! DOCUMENT!
The key to your success in this new COVID-19 world we live in is to plan and document.
Plan how you will reopen (if you haven’t yet):
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Plan staff education and training.
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Plan patient education and communication.
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Plan the cleaning and disinfection procedures you need daily, weekly.
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Plan for the materials and supplies you will need.
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Plan for the PPE and safety guidelines you must have in place.
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Plan the adjustments to patient services you will offer.
Document the following:
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New office protocols (now is a good time to update your HR manual)
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Staff meetings
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Staff training
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PPP spending (as listed above)
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Patient communication
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Staff consent to return to work
Have a safe, sane and great weekend! We love you and know you are the best!
Coleman, Ureda, Alford & Kaucher, PA